2.2 About the Control Center Console

The Control Center console is where you do most of the work to manage the systems on your network. To give you the tools for viewing and managing your computer resources, the Control Center console consists of the Navigation pane and the current view pane, which changes based on your selection in the Navigation pane. If you select an object in the Enterprise Layout view of the Navigation pane, the view pane displays the contents for that object. Tabs on the right side of the view pane display information about system status, tasks you can perform, Knowledge Scripts, and Help.

2.2.1 Working with Panes

Information about the systems you are managing is grouped in panes.

This pane...	Does this...
Navigation	Enterprise Layout Shows a hierarchical list of management groups, views, and folders. Click to expand the list and select a management group, view, or folder. By default, the Enterprise Layout view shows the cumulative worst open event status icon for any physical computer or logical server in the view. This view also shows default management groups for monitoring the health of AppManager components and services. Deployment Shows deployment packages, rules, tasks, and the software inventory. Use the Deployment Rule Wizard to install the AppManager Windows agent and AppManager modules on remote computers. For more information, see Section 9.0, Deploying AppManager to Agent Computers.
View pane	Displays information based on your selection in the Navigation pane. If you select: The top-most AppManager icon or a management group, the view pane displays either AppManager configuration information or a summary about the management group. A view, the view pane displays the objects in the view. Select an object to displays its details. For example, in a Servers view, select a server to show the status of events, jobs, custom properties, discovery details, and chart data on that server. For information about Control Center views, see Section 2.2.2, Working with Management Groups. Displays information based on your selection in the Deployment pane. If you select: Packages, the view pane displays all packages checked into the QDB. Rules, the view pane displays all defined deployment rules and their status. Tasks, the view pane displays all deployment tasks the Deployment Service generated. Software Inventory, the view pane displays all agents and modules installed in the managed environment.
Tasks	Displays related tasks for the selected object in the view pane. These tasks are similar to right-click menu items.
System Status	Displays the status of Control Center, including: Component Status Displays the connection or availability status of key AppManager components, such as the command queue service and QDBs. Command Queue Displays the status of commands in the Queue Manager. Deployment Displays the status of deployment tasks.
Knowledge Scripts	Displays all Knowledge Scripts checked into the primary QDB, regardless of whether you have discovered objects pertaining to a particular Knowledge Script. This is different than a Knowledge Scripts view, which only displays Knowledge Scripts relating to discovered objects in the managed environment.
Help	Displays a context-sensitive Help topic for the active pane or selected item.

For more information about customizing the Control Center console, see Section 3.1, Customizing the Control Center Console Layout.

2.2.2 Working with Management Groups

The Control Center console uses management groups to manage the physical computers and logical servers in your AppManager environment. You can configure a management group to include agent computers or logical servers from one or more QDBs based on:

QDB views.
Groups of servers in a QDB view.
Rules that can select physical computers or logical servers based on their properties, such as the name of the computer or discovered resources.
An ad hoc list of computers.

To manage the objects in a management group, the Control Center console includes views. The standard views in most management groups are:

Servers: Displays a list of physical computers and logical servers in the management group. Select a server from the list to display server information and perform common tasks like responding to events, managing jobs and custom properties, and viewing discovery details.
Jobs: Displays a list of jobs on the physical computers and logical servers in the management group.
Events: Displays a list of events in the management group. Use the view to group events, for example, by computer, and respond to events.
Knowledge Scripts: Displays a list of Knowledge Scripts. Use the list to browse Knowledge Scripts and create groups of Knowledge Scripts. A Knowledge Scripts view shows only those Knowledge Scripts pertaining to those objects discovered in your managed environment. This is different than the Knowledge Scripts pane, which shows all Knowledge Scripts checked into the primary QDB.
Summary: Displays a summary of the members of the management group, events, jobs, and servers information.

The following standard management groups do not include a Jobs, Events, or Knowledge Scripts view:

All Logical Servers
Databases
Network Devices
Virtual Infrastructure

You can also create Service Map views to manage events and view the overall health of a business process. For more information, see Section 8.0, Using Service Map Views.

NOTE:In the Control Center console, administrators assign groups of users permission sets, and assign both user groups and permission sets to management groups to control access to tasks and managed objects in the Control Center console. If you don’t have access to a particular management group, you might not be a member of a user group assigned to the management group. For more information about Control Center security, see the Administrator Guide for AppManager (available on the AppManager Documentation page) or contact your AppManager system administrator.

2.2.3 Deploying AppManager Agents

The Control Center console includes a rule-based deployment tool, the Deployment Rule Wizard, to install and update the AppManager Windows agent. The Control Center console provides an easy-to-use interface for configuring deployment rules, managing installation packages, and validating deployments before you send them. For more information, see Section 9.0, Deploying AppManager to Agent Computers.

The UNIX Agent Manager provides similar capabilities for the UNIX agent. For more information about the UNIX Agent Manager, see the AppManager for UNIX Management Guide, available on the AppManager Modules Documentation page.