3.1 Customizing the Control Center Console Layout

The Control Center console provides a number of ways for you to customize the appearance and performance of the console as well as the data it displays. You can specify what panes to display and how to arrange them, you can group, sort, and rearrange the data the console displays in the view pane, you can filter data, and you can use security settings to limit the data available to different console users.

To improve the performance of the Control Center console, change the console options to optimize the number of rows you want to view at one time. As a rule, you can improve performance by reducing the number of rows the console displays. For more information, see Section 3.2, Setting Preferences.

3.1.1 Selecting a Management Group

The Control Center console organizes the computers and other resources you are managing into management groups, each of which contain multiple views that determine the details you see in the view pane. For example, the Servers view displays all of the managed servers in the management group. By default, the Control Center console displays the AM Logical Servers, Master, Agent Managed Computers, and AM Platform Components management groups. The Control Center console displays management groups in the Enterprise Layout view of the Navigation pane. For more information, see Section 2.2, About the Control Center Console.

In a management group, switch views by clicking the view you want to use. When you switch from one view to another, the view pane reflects information for the selected view. The AM Logical Servers management group (and each management group contained within it) includes only the Servers view. For more information about the standard views included with management groups, see Section 2.2.2, Working with Management Groups.

Control Center permissions allow you to display only the management groups in which you are interested. For example, if you are the Exchange administrator, you might want to focus strictly on Exchange servers using the Exchange management group.

You can select only one view within a management group at a time.

3.1.2 Saving View Settings as the Default

You can save the settings in the current view, such as sorting, grouping, and local filters, as the default for that view. You must be a Control Center administrator or have permissions to modify a view to save view settings as the default. Changes you make to the Server Information pane view are not saved as part of the default settings for a view. This affects Servers views and Service Map views only.

To save the current view as the default view:

  1. On the Main tab of the ribbon, click Action.

  2. Click Save View Settings As Default.

3.1.3 Working with the View Pane

In the standard Control Center views (Knowledge Scripts, Jobs, Events, and Servers) the view pane consists of a grid that has several powerful features for manipulating its data. These features enable you to perform your job functions more efficiently.

Working with Columns

In the view pane, you can perform the following actions on the grid columns to manipulate the data that Control Center displays:

  • Resize the column width to the best fit.

    To resize a single column width to best fit the view, right-click the column heading and click Best Fit. To resize all columns in the view, right-click a column heading and click Best Fit (all columns). Both commands calculate the optimum column width and automatically adjust the width to those values.

  • Rearrange columns.

    You can drag a column by its heading to the right or left to change the order of the columns.

    You can also configure the default columns that appear in a view, as well as the column order, by right-clicking a column head and clicking Customize Columns.

  • Lock columns.

    You can lock columns on either the left-hand or right-hand side of the grid. When a column is locked, you cannot drag it to a new position and it does not scroll horizontally. To lock a column, right-click the column heading and click either Fixed Right or Fixed Left.

    If you have so many columns in your grid that you must scroll horizontally to see them, you can lock columns so that they do not scroll. For example, you might lock the computer name column so it is always visible no matter how much you scroll.

Working with Lists

In the view pane, you can perform the following actions on lists to manipulate the data that Control Center displays:

  • Collapse the list.

    To collapse the contents of the view pane, on the Main tab click Action and then click Collapse All Events or Collapse All Jobs.

  • Sort the list.

    Clicking a column heading will grid-sort the column (and therefore the entire grid list) in ascending (descending) order. Clicking again will grid-sort the column by descending (ascending) order. The sort arrow in the column heading shows the order of the grid-sort.

    If you grid-sort several columns in order, the last column sorted will control the overall grid-sort order, but the previous sort orders are preserved.

  • Group the list.

    A grouping region at the top of the view pane grid allows you to group the dataset by the values in the column by dragging a column heading to the region. For example, if you group by Knowledge Script category in a Knowledge Scripts view, all Knowledge Scripts listed in the view are grouped according to category. In an Events view, if you drag the Severity column heading into the grouping region, all events in the Events view are grouped by severity. Click the column heading in the grouping region to sort the grouped items in ascending or descending order.

    You can group items in the view pane by multiple columns. Simply drag the columns you want to group by into the grouping region. Drag and drop column headings either above or below one another to establish the grouping order. For example, to group events by severity and then by status, drag the Severity column heading into the grouping region, and then drag the Status column heading into the grouping region below the Severity column heading.

    Grouping data allows you to execute commands on a number of items simultaneously. For example:

    • In a Servers view, you can create a new job simultaneously on all the computers in a group. When you do this, the EnterprisejobID will be the same for all the jobs. This means you can later group these jobs in a Jobs view by grouping on the EnterprisejobID.

    • In a Jobs view, you can execute the Start, Stop, Close, and Delete commands simultaneously on all the jobs in a group.

    • In an Events view, you can execute the Acknowledge, Close, and Delete commands simultaneously on all the events in a group.

  • Filter the list.

    The view pane offers several different ways to filter the data that displays in the list:

    • Server filters

      Server filters apply to data that is returned from the CCDB before it is displayed and available in the Control Center console. Applying server filters can significantly improve the performance of the console since the filtering is done by the CCDB and the console only contains data matching the filter criteria. Only Control Center administrators and users that have permissions to modify a view can create, change, or delete server filters.

      Server filters are available in Events, Jobs, Servers, and Knowledge Scripts views.

      To apply a server filter, click Server Filters to display the Server Filters tab of the View Properties window. For more information, see the Help.

    • Local filters

      Local filters apply to any data that is already displayed and available in the Control Center console.

      You can apply either pre-defined or custom local filters. To apply a pre-defined local filter, click the filter icon on the right-hand side of a column heading to display a drop-down list of all the data values that appear in the column.

      To apply a custom local filter, click Local Filters to display the Local Filters tab of the View Properties window. Use this tab to create custom queries. For more information, see the Help.

    • Column filters

      Column filters apply to data contained within a single column of the list.

      To apply a column filter, place the cursor over the column heading and click the filter icon that appears in the upper right corner of the heading.

Viewing Events and Jobs

You can change how the console displays events and jobs in the view pane. In either an Events or Jobs view, on the Main tab of the ribbon click Action, and then click the view type you want to use.The following view types are available:

Hierarchical

Displays child events or jobs grouped under parent events or jobs in an expandable/collapsible list. This is the default view type.

Flat view (all events/jobs)

Displays both parent and child events or jobs in a flat list. By default this view includes the Event ID and Parent Event ID columns so you can identify both parent and child events in the list.

Flat view (child events/jobs)

Excludes any parent events or jobs from the view.

In an Events view, you can turn the display of event messages on or off. By default event messages are displayed. Turning event messages off enables you to display more events in the view pane. To turn event messages off, in an Events view, on the Main tab of the ribbon, click Action, and then click Show Event Message.

3.1.4 Setting General View Properties

You can set general properties for Events, Jobs, Knowledge Scripts, and Servers views. These properties are in addition to view settings such as local and server filters, column settings, grouping, and sorting. Every view type allows you to change the name and the description of the view. Other general properties vary depending on the view. To change general view properties, right-click the view you want to change in the Enterprise Layout view of the Navigation pane, and then click View Properties > General. For more information about general view properties, see the Help.

3.1.5 Saving Your View Settings as the Default

If you are a Control Center administrator or have permissions to modify a view, you can save your view settings as default settings for yourself and other Control Center console users. To save the current view settings as the default, select the view in the Enterprise Layout view of the Navigation pane, and then on the Main tab click Action > Save View Settings as Default.

To revert to the default view settings, select the view in the Enterprise Layout view of the Navigation pane, and then on the Main tab click Action > Revert to Default View Settings.

3.1.6 Exporting or Printing the Contents of a View

You can export, print, or email the contents of a view, click Action > Print/Export/Emailand then choose the appropriate option.