This part discusses how to upgrade Access Manager Appliance to the newer version. You must take a backup of the existing configurations before upgrading Access Manager Appliance.
For more information, see Back Up and Restore in the NetIQ Access Manager Appliance 4.1 Administration Guide.
Topics include:
NOTE:
The SSL VPN component is removed from Access Manager 4.1 onwards. After you upgrade to Access Manager 4.1, manually remove the proxy services and protected resources that refer to SSL VPN. For more information, see Removing Portal Related Proxy Service And Protected Resources
Access Manager indicates the Access Gateway cluster health in yellow if you do not remove the proxy services and protected resources that refer to SSL VPN and the portal.
If you are upgrading to Access Manager Appliance 4.1 from 3.2.2 or higher, the Access Manager Appliance portal is no longer available. After you upgrade to Access Manager Appliance 4.1, manually remove the proxy services and protected resources that refer to the portal. For more information, see Removing Portal Related Proxy Service And Protected Resources
IMPORTANT:If you attempt to upgrade from 4.0.2 to 4.1, the upgrade process terminates abruptly. To resolve this issue, perform the following steps:
Extract the installer files and locate upgrade_utility_functions.sh file.
Locate the section that includes the following line: supportedVersions="3.2.2\|3.2.3\|4.0.0\|4.0.1\|4.1.0.0"
Modify the supportedVersion section by adding 4.0.2 as the supported upgrade platform in the following manner: supportedVersions="3.2.2\|3.2.3\|4.0.0\|4.0.1\|4.0.2\|4.1.0.0"
Upgrade the components using the information in Section II, Upgrading Access Manager Appliance.