Prerequisite: Before upgrading Access Manager Appliance, perform the following actions:
Before upgrading, you must first upgrade the base operating system to the latest operating system that is included in the latest Access Manager Appliance ISO. For more information about how to upgrade, see Section 3.0, Upgrading the Operating System for Access Manager Appliance.
Follow the procedure given below to upgrade the Access Manager Appliance.
NOTE:If you do not upgrade the base operating system before upgrading to the latest version, upgrade will display an error message and terminates.
Perform the following steps to upgrade Access Manager Appliance.
Log in as root.
Change to the directory where you extracted the file, then run the following command:
./sb_upgrade.sh
NOTE:For information about the name of the upgrade file, see the specific Release Notes on the Access Manager Documentation website.
A confirmation message is displayed.
Would you like to continue this upgrade?
Type Y to continue.
The system displays a message regarding restoring customized files:
If old jsp pages need to be restored, ensure that you sanitize them to prevent possible Cross-site Scripting attacks. You can sanitize jsp pages after restoring them. Do you want to restore custom login pages?
Type Y to confirm.
For more information about how to sanitize jsp pages, see Preventing Cross-site Scripting Attacks in the NetIQ Access Manager Appliance 4.1 Administration Guide.
Enter the Access Manager Administration Console user ID.
Enter the Access Manager Administration Console password.
Re-enter the password for verification.
The system displays the following message when the upgrade is complete:
Upgrade completed successfully.
NOTE:After upgrading, manually configure the customized Java settings.
After upgrading Access Manager, manually remove the portal and SSL VPN related proxy service and protected resources.
In the Administration Console, click Access Gateway > Cluster > Edit > NAM - RP.
Select the namportal path based service. Click Delete.
Click Protected Resources. Delete the following Protected Resources: portal and portal_public.
Click OK until the Access Gateway Servers page appears. Click Update.
In the Administration Console, click Access Gateway > Cluster > Edit > NAM - RP.
Select the sslvpn path based service. Click Delete.
Click Protected Resources. Delete the following Protected Resources: sslvpn and sslvpn_public.
Click OK until the Access Gateway Servers page appears. Click Update.