AppManager for UNIX and Linux Servers Hotfix 7.8.0.4 Release Notes

Date Published: October 2019

AppManager for UNIX and Linux Servers allows you to monitor and diagnose potential problems in your UNIX and Linux environment, including your UNIX and Linux servers and applications.

This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.

The documentation for this product is available on the NetIQ Web site in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the AppManager Modules page. To download this module, log into the Micro Focus Downloads page.

1.0 What’s New?

This release provides the following enhancement:

  • UnixOS has missing or wrong IP address and MAC for Network Interfaces: Discovery_UNIX sometimes does not show the correct IP address and/or MAC addresses for the network interfaces listed. With this hotfix, IP addresses and MAC addresses will be shown correctly for each network interface. Also, host information can be found in discovery tree view with additional information, like host name and Primary DNS name details. During application of this hotfix, if existing jobs are running using the old NIC information, the jobs restart since the NIC information changes. For policy jobs, they pick up the new information and run with those and generate new data streams if the streams use the same information. On the other hand, the ad hoc jobs are removed as the old information is removed, but the new information is not picked up automatically. (ENG349996)

2.0 System Requirements

For the latest information about supported software versions, and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager for UNIX and Linux Servers has the following system requirements:

Item

Requirement

AppManager repository, management server, and Control Center Console

8.0.3, 8.2, 9.1, 9.2, 9.5, or later

NetIQ UNIX agent installed on the computers you want to monitor (agents)

7.5 or later

One of following operating systems on the computers you want to monitor:

One of the following:

  • CentOS on x86_32 or x86_64 (32-bit agent): 4, 5, 6, and 7

  • CentOS on x86_64 (64-bit kernel, 64-bit agent): 4, 5, 6, and 7

  • CentOS on Itanium (64-bit kernel, 64-bit agent): 4, 5, and 6

  • IBM AIX on IBM Power (32-bit kernel): 5.3, 6, and 7.1

  • IBM AIX on IBM Power (64-bit kernel, 32-bit agent): 5.3, 6, and 7.1

  • HP-UX on PA-RISC (64-bit kernel): 11.1x, 11iv2, and 11iv3

  • HP-UX on Itanium (64-bit kernel, 64-bit agent): 11iv2 and 11iv3

  • Oracle Linux on x86_32 or PowerPC (32-bit agent): 4, 5, and 6

  • Oracle Linux on x86_64 or PowerPC (64-bit kernel, 64-bit agent): 4, 5, 6, and 7

  • Oracle Linux on Itanium (64-bit kernel, 64-bit agent): 4, 5, and 6

  • Oracle Solaris on SPARC (64-bit kernel): 9, 10, and 11

  • Oracle Solaris on x86 (32-bit kernel): 10 and 11

  • Red Hat Advanced Server on x86_32, x86_64, or PowerPC (32-bit agent): 4, 5, 6, and 7

  • Red Hat Advanced Server on x86_64 or PowerPC (64-bit kernel, 32-bit agent): 4, 5, 6, and 7

  • Red Hat Advanced Server on Itanium (64-bit kernel, 64-bit agent): 4, 5, and 6

  • SUSE Linux Enterprise Server on x86, x86_64, or PowerPC (32-bit agent): 9, 10, 11, 12, and 15

  • SUSE Linux Enterprise Server on x86_64 or PowerPC (64-bit kernel, 32-bit agent): 9, 10, 11, 12, and 15

  • Ubuntu Linux: Ubuntu 16.04.2 LTS and Ubuntu 18.04 LTS

Operating system components installed on any agent computer where you want to monitor hardware

One of the following operating system components:

  • To monitor Dell equipment: all OMSA components. You install these components using the srvadmin-all meta package.

  • To monitor HP equipment: the HP Array Configuration Utility CLI for Linux and HP System Health Application and Command Line Utilities for Linux.

Microsoft SQL Server Native Client 11.0

(for TLS 1.2 support)

11.3.6538.0 or later

NOTE:The SQL Server Native client can be installed from this Microsoft download link.

For more information, see the AppManager for UNIX and Linux Servers Management Guide on the AppManager Modules page.

3.0 Contents of the Download Package

The download package includes this Release Notes, a management guide, Help for Knowledge Scripts, and several files that are used during installation:

  • p81p17.zip, the patch file you install on any computers you want to monitor that have the UNIX agent 8.1.0.11 installed.

  • p82p3.zip, the patch file you install on any computers you want to monitor that have the UNIX agent 8.2 installed

  • AM70-UNIX-7.8.291.0.msi, the program you use to install the module to the AppManager repository (QDB) and AppManager console computers.

  • AM70-UNIX-7.8.291.0.ini, a configuration file used with the AppManager setup program.

  • AM70-UNIX-7.8.291.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.

  • AM70-UNIX-7.8.291.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.

When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.

4.0 Installing This Module

The following steps provide an overview of how to install this module:

  1. On computers you want to monitor, either install UNIX 8.2 with patch 8.2.0.3 and 8.1.0.11 with patch 8.1.0.17. The files you need to install the patches are included in this download package..

  2. Install the Knowledge Scripts to your AppManager repository (QDB) using AM70-UNIX-7.x.x.0.msi, which is included in this download package.

  3. Install the Help and console extensions to all AppManager consoles using AM70-UNIX-7.x.x.0.msi. You do not need to use this installer on the UNIX Agent Manager console.

  4. Add the computers you want to monitor to the list of computers in all consoles you use to monitor those computers.

  5. Discover any new computers you want to monitor.

  6. If you are upgrading from a previous version of the module, either install UNIX 8.2 with patch 8.2.0.3 and 8.1.0.11 with patch 8.1.0.17.

For more information about installing these components, see the AppManager for UNIX and Linux Servers Management Guide on the AppManager Modules page.

5.0 Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.

  • UNIX Agent 7.5 reboot issues. Two instances of UNIX agent process will be running on RHEL 7 after machine is rebooted. To workaround this issue, kill both the UNIX agent processes and restart the nqm daemon. (ENG338570)

  • UNIX_LogicalDisk Knowledge Script not supported on Solaris 11. UNIX_LogicalDisk Knowledge Script jobs do not collect data on computers running the Solaris 11 operating system. (ENG317706)

6.0 Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information website.

For general corporate and product information, see the NetIQ Corporate website.

For interactive conversations with your peers and NetIQ experts, become an active member of our community. The NetIQ online community provides product information, useful links to helpful resources, blogs, and social media channels.