This patch update resolves specific previous issues. This document outlines why you should install this patch update.
Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the SocialAccess forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
The following sections outline the key features and functions provided by this version, as well as issues resolved in this release.
This patch update for SocialAccess includes various operating system security updates.
When a user first logs in to an app that supports social logins and then accesses a site that does not support social logins in the same session, SocialAccess no longer returns the user to the login page without displaying an error message. When the user enters valid credentials for the second app, the login succeeds. (Bug 984485)
This patch update requires an existing installation of one of the following versions of SocialAccess:
2.3 Service Pack 1 (2.3.1-7)
2.3.1 Hotfix 2 (2.3.1-13)
For detailed information on hardware requirements and supported operating systems and browsers, see NetIQ SocialAccess Installation and Configuration Guide.
You can update a SocialAccess appliance with this patch update only through the update channel. For more information about updating the appliance, see NetIQ SocialAccess Installation and Configuration Guide.
Perform the following steps to verify that the update was successful.
To check the installed version:
Access the administration console at https://dns_of_appliance/appliance/index.html, then log in with the appliance administrator credentials.
Click the appliance, then click 2.3.1-15.. Verify that the version listed in the window is
Issue: The connector for NetIQ Access Manager that is available in SocialAccess 2.3 and 2.2 works only with Access Manager 18.104.22.168-201. (Bug 981987)
Workaround: No workaround is available at this time. To use the connector for NetIQ Access Manager in SocialAccess 2.3 or 2.2, you must have Access Manager 22.214.171.124-201 installed.
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