3.3 Registering SocialAccess

SocialAccess provides a 30-day trial period. If you do not register the appliance within 30 days after installation, the appliance stops working. The bomb icon in the administration console displays how many days are left in the trial period.

For the purpose of meeting licensing requirements, when you register a single appliance, the cluster as a whole is considered to be registered. However, in order to use the NetIQ Customer Center (NCC) update channel to download and install software updates, you must register each node in the cluster separately. The bomb icon remains in the administration console if there are nodes in the cluster that have not yet been registered for channel updates. For more information about the update channel, see Section 12.4, Updating the Appliance.

To register your appliance:

  1. Log in to your Customer Center at https://www.netiq.com/customercenter.

    The Customer Center is for NetIQ, Novell, and SUSE customers.

  2. Click My Products > Products, then click SocialAccess.

  3. Click the right arrow on the line next to the product to open a details page.

  4. Select the Activation code value and copy it to the clipboard. You will need this code to register the appliance.

  5. Log in to the appliance at https://appliance_dns_name/appliance/index.html.

  6. Click the appliance node, then click Register appliance.

  7. Enter the email address you used when you registered with the Customer Center.

  8. Paste the Activation Code you copied to the clipboard from the Customer Center.

  9. Click Register.

  10. Repeat Step 6 through Step 9 for each node in the cluster.

When you have successfully registered all nodes in the cluster, the bomb icon disappears.