25.1 Upgrading the Appliance by Using zypper

To upgrade the appliance by using the zypper patch:

  1. Back up your configuration, then create an ESM export. For more information, see Backing Up and Restoring Data in the NetIQ Sentinel Administration Guide.

  2. Log in to the appliance console as the root user.

  3. Run the following command:

    /usr/bin/zypper patch

  4. (Conditional) If you are upgrading from Sentinel 7.0.1 or earlier, enter 1 to accept the vendor change from Novell to NetIQ.

  5. (Conditional) If you are upgrading from Sentinel versions prior to 7.2, the installer displays a message that indicates to resolve dependency for some appliance packages. Enter 1 for deinstallation of dependent packages.

  6. Enter Y to proceed.

  7. Enter yes to accept the license agreement.

  8. Restart the Sentinel appliance.

  9. Clear your Web browser cache to view the latest Sentinel version.

  10. Clear the Java Web Start cache on the client computers to use the latest version of Sentinel applications.

    You can clear the Java Web Start cache by either using the javaws -clearcache command or by using Java Control Center. For more information, see http://www.java.com/en/download/help/plugin_cache.xml.

  11. (Conditional) If the PostgreSQL database has been upgraded to a major version (for example, 8.0 to 9.0 or 9.0 to 9.1), clear the old PostgreSQL files from the PostgreSQL database. For information about whether the PostgreSQL database was upgraded, see the Sentinel Release Notes.

    1. Switch to the novell user.

      su novell

    2. Browse to the bin folder of PostgreSQL:

      cd /opt/novell/sentinel/3rdparty/postgresql/bin

    3. Delete all the old postgreSQL files by using the following command:

      ./delete_old_cluster.sh

NOTE:To upgrade the Collector Manager or Correlation Engine, follow Step 2 through Step 8.