6.4 Template Builder Interface

Figure 6-2 Template Builder Interface

The following panes display in the Template Builder window:

WARNING:Use caution when editing or deleting an activity that is already in use.

The following icons are used in the Template Builder to represent the steps:

Table 6-4 Template Builder Icons

Icon

Description

Start Step: All workflow templates have a Start step.

Decision Step: This step provides different execution paths, depending on the value of a variable defined in a previous step.

Mail Step: This step sends a prewritten e-mail.

Manual Step: This step indicates that manual work must be performed, often outside the Sentinel system (For example, telephoning the owner of the affected system or analyzing the results of a scan).

Activity Step: This step is a predefined set of activities.

Command Step: This step executes a command or script on the iTRAC workflow server, usually installed in the same place as the Data Access Service (DAS). The output of the command can be stored in a string variable and used as input to a decision step.

End Step: This step signifies the completion of a workflow process.

6.4.1 Creating Templates

  1. Click the iTRAC tab.

  2. In the navigation pane, click iTRAC Administration > Template Manager.

  3. Click Add. The iTRAC Template Builder window displays.

  4. In the Process Details window, provide a name and description (optional) of the template and click OK.

  5. Do one of the following:

    • Drag and drop a step from the Step Palette or an activity from the Activities pane into the Process window.

    • Click the New Step drop-down button in the upper left corner and select one of the following step types. Right-click Start step, select Insert New and select one of the following step types.

      • Decision Step

      • Mail Step

      • Manual Step

      • Command Step

  6. Add as many steps and activities as needed to create the template.

  7. Create transitions between each step. To create transitions, right-click the step after which you need to add transition and click Add Transition.

    Any step (except for the End step) might have one or more exit transition lines. A decision step must have at least two exit lines.

  8. Right-click each final step in the template and click Add End Transition.

    On the bottom of the iTRAC Template Builder is a message pane that lists any warnings or errors about incomplete steps during the construction.

  9. To save your process, go to File>Save or click Save button.

6.4.2 Managing Templates

After creating a template, you can modify, copy, or delete it.

Viewing/Editing Templates

  1. In the Navigator, click iTRAC Administration > Template Manager.

  2. Select a template and click View/Edit. The Template Builder displays.

Copying Templates

One way to create a new workflow template is to copy one of the default templates and modify it.

  1. Click the iTRAC tab.

  2. In the Navigator, click iTRAC Administration > Template Manager.

  3. Select a template and click Copy. A Template Builder with the copied template displays.

  4. Provide a new name, then save and edit the template as needed.

Deleting Templates

Even if you delete a template, any instantiated workflow processes that are based on that template still completes normally.

  1. Click the iTRAC tab.

  2. In the Navigator, click iTRAC Administration > Template Manager.

  3. Select a template and click Delete.