2.1 Supported Platforms

Table 2-1 lists the combinations of software and operating system that are certified or supported by Novell. Certified combinations have been tested with Novell Engineering’s full test suite. Supported combinations are expected to be fully functional.

2.1.1 Supported Operating Systems

Novell supports running Sentinel Rapid Deployment on the operating system versions described in this section. Novell also supports running on systems with minor updates to those operating systems, such as security patches or hotfixes. However, running Sentinel Rapid Deployment on systems with major or minor updates to these platforms is not supported until Novell has tested and certified those updates.

The Sentinel Rapid Deployment server components include the Communication Server, Correlation Engine, Data Access Service (DAS), Web server, and the Advisor data subscription service.

The Sentinel client applications include Sentinel Control Center (SCC), Sentinel Data Manager (SDM), and Sentinel Solution Designer (SSD).

The Collector Manager has specific platform requirements.

Table 2-1 Supported and Certified Operating Systems

Platforms

Server Components

Sentinel Client Applications

Collector Manager

SUSE Linux Enterprise Server (SLES) 11 SP1 (64-bit)

Certified

Certified

Certified

SUSE Linux Enterprise Server (SLES) 11 SP1 (32-bit)

Not Supported

Supported

Supported

SUSE Linux Enterprise Server (SLES) 10 SP3 (64-bit)

Certified

Supported

Supported

SUSE Linux Enterprise Server (SLES) 10 SP3 (32-bit)

Supported

Supported

Supported

Windows Server 2008 R2 (64-bit)

Not Supported

Certified

Certified

Windows Server 2003 R2 (64-bit)

Not Supported

Supported

Supported

Windows Server 2003 R2 (32-bit)

Not Supported

Supported

Supported

Windows XP SP3 (32-bit)

Not Supported

Supported

Not Supported

Windows Vista SP2 (32-bit)

Not Supported

Supported

Not Supported

Windows 7

Not Supported

Certified

Not Supported

Follow these guidelines for optimal performance, stability, and reliability:

  • For SLES, the operating system for the Sentinel Rapid Deployment server machine must include at least the Base Server and X Window components of SLES.

  • For the Sentinel Rapid Deployment server, use the ext3 file system. For more information on file systems, see Overview of File Systems in Linux in the Storage Administration Guide.

NOTE:

  • Sentinel Rapid Deployment is not supported on the Open Enterprise Server installs of SLES.

  • The 32-bit demo version of the Sentinel 6.1 Rapid Deployment server is designed for limited-scale demonstration and testing environments by using 32-bit hardware and operating systems. Customers or partners with a contract for Sentinel 6.1 Rapid Deployment support can receive limited support on this platform from Novell Technical Support for issues that can be reproduced on the 64-bit production platform. Due to the inherent limitations of 32-bit hardware, Novell Technical Support does not troubleshoot performance or scalability issues with the 32-bit demo version. The 32-bit demo versions are unsupported in a production environment.