Sentinel Agent Manager 8.1 Release Notes

June 2017

Sentinel Agent Manager 8.1 resolves several previous issues.

Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the Sentinel forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.

The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click the Comment icon on any page in the HTML version of the documentation posted at the Sentinel NetIQ Documentation page. To download this product, see the NetIQ Patch Finder website.

For the latest version of this release notes, see Sentinel Agent Manager 8.1 Release Notes.

1.0 What’s New?

The following sections outline the key features and enhancements, and also the issues resolved in this release:

1.1 Changes to Central Computer Components

In Agent Manager 8.1, the Agent Manager Console is a sub-component of the central computer. If you are installing Agent Manager for the first time, you must install the Agent Manager Console on the central computer. If you are upgrading from a previous version, the upgrade program automatically installs the new version of the Agent Manager Console on the central computer.

Agent Manager 8.1 does not support installing the Agent Manager Console in a location other than the central computer, in part because of recent changes to Microsoft networking protocols. After the upgrade process, pre-existing independent installations of the Agent Manager Console will cease to function and you can uninstall them.

1.2 Updates to Certified Operating System Versions

Agent Manager adds support for new operating system versions and deprecates a few operating system versions for which Microsoft has ended the extended support. For the list of currently certified operating system versions, see the Technical Information for Sentinel page.

2.0 System Requirements

For information about hardware requirements, supported operating systems, and browsers, see the Technical Information for Sentinel page.

3.0 Installing Agent Manager 8.1

For information about installing Agent Manager 8.1, see the NetIQ Agent Manager Installation Guide.

4.0 Upgrading to Agent Manager 8.1

You can upgrade to Agent Manager 8.1 from Agent Manager 7.0 or later.

Download the Agent Manager installer from the NetIQ Patch Finder website. For information about upgrading to Agent Manager 8.1, see Upgrading Sentinel Agent Manager in the NetIQ Agent Manager Installation Guide.

5.0 Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.

5.1 Installation Program Does Not Recognize Windows Server 2016

Issue: When you install Sentinel Agent Manager 8.1 on a computer running the Windows Server 2016 operating system, the prerequisites window of the installation program displays Windows Server 2012 R2 as the current operating system. (Bug 1035956)

Workaround: This is an issue with the version number in Microsoft Windows Server 2016. You can safely ignore this and continue the installation normally.

5.2 The Agent Manager Connector Does Not Set the Connection Mode Property in Events If the Associated Collector Supports Multiple Connection Modes

Issue: The Agent Manager Connector version 2011.1r3 does not set the CONNECTION_MODE property in the events if the Collector parsing the events supports multiple connection modes. (Bug 880564)

Workaround: The Agent Manager Connector version 2011.1r5 and later resolve this issue. Until it is officially released on the Sentinel Plug-ins website, you can download the Connector from the Previews section.

5.3 Agent Manager Requires SQL Authentication When FIPS 140-2 Mode is Enabled

Issue: When FIPS 140-2 mode is enabled in your Sentinel environment, using Windows authentication for Agent Manager causes synchronization with the Agent Manager database to fail. (Bug 814452)

Workaround: Use SQL authentication for Agent Manager when FIPS 140-2 mode is enabled in your Sentinel environment.

5.4 Agent Manager Cannot Communicate with iSeries Agent

Issue: Agent Manager 7.3 introduced security improvements that break communication with the iSeries agent. Agent Manager 7.3 and later cannot collect events from the iSeries Agent.

Workaround: Do not upgrade Agent Manager. Continue to use Agent Manager 7.2 to collect data from iSeries devices.

6.0 Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information website.

For general corporate and product information, see the NetIQ Corporate website.