Self Service Password Reset provides tools that check the health of your connections to LDAP directories and database to help troubleshoot connection issues. This section explains how to use the tools and how to work around known issues.
Troubleshooting Self Service Password Reset with the Provided Tools
Accessing the Configuration Editor and Configuration Manager Directly
Troubleshooting User Issues with Self Service Password Reset
Self Service Password Reset Throws 404 Error When Upgrading WAR File to 4.7 Version
An Error While Upgrading the Self Service Password Reset Appliance to 4.7 Version
Issue with Self Service Password Reset Site URL After Online Upgrade