13.1 Backing Up Configuration Information

Self Service Password Reset allows you to back up and store the configuration information for Self Service Password Reset in an XML file. You use this information if you are migrating to new hardware or if you had a hardware failure.

To back up the configuration information:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Manager.

  4. Click Download Configuration and save the configuration information somewhere safe.

  5. (Conditional) To download local database information:

    1. Click the LocalDB tab.

    2. Click Download LocalDB and save the information somewhere safe.

If you must restore the information, see Importing Configuration Information.