13.4 Configuring Data Analysis

Self Service Password Reset helps analyzes the data passing through the system to create reports. You view the reports through the Administration module on the Dashboard, but you configure all of the settings in the Configuration Editor. If you do not enable Directory Reporting, the Data Analysis tab in the Dashboard does not display any information.

13.4.1 Configuring Reporting

The reports that Self Service Password Reset provides are a summary report and a detailed report on password change status, what validation methods users have registered for, plus additional reports on the other password self-service fields. The report does not work by default. You must enable Directory Reporting to see and access the reports.

After you have configured reporting, Self Service Password Reset maintains the reports in the local cache until the time that you specified during the configuration.

To configure reporting:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Editor.

  4. Click Settings > Reporting.

  5. Use the help to configure reporting for Self Service Password Reset.

  6. In the toolbar, click Save changes.

13.4.2 Viewing the Reports

Self Service Password Reset maintains and displays the reports through the Administration module. You must enable Directory Reporting to see the reports. If you have the proper privileges, you can see and use the reports to help manage your environment.

You can view password changes, validation methods users have registered for, what hash method was used to store responses and much more date. You must configure reporting to return the data you want to see.

To view reports:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. Click Administration.

  3. On the Dashboard, click Data Analysis.

  4. View the reports you configured.