13.7 Adding a Patch Update

We regularly release patch updates for Self Service Password Reset that contains fixes for the product. The patch updates contain fixes for bugs and security updates. We recommend that you apply the latest patch update. The steps to install the patch update are different depending on the platform running Self Service Password Reset.

13.7.1 Adding a Patch Update to the Appliance

If you are running the Self Service Password Reset appliance, the appliance notifies you that there are updates to apply. To apply the updates, see Performing an Online Update.

Ensure that you back up your configuration information before applying any updates. For more information, see Backing Up Configuration Information.

13.7.2 Adding a Patch Update to Linux

If Self Service Password Reset is running on Linux platforms, use the following information to install the patch update. Self Service Password Reset is a web application. Since it is a web application, you deploy a new version of the application to add a patch update.

To add a patch update to Linux:

  1. Download the most recent patch update from the NetIQ Patch Finder.

  2. (Conditional) If you have not deployed Self Service Password Reset, deploy the patch update as a new installation of Self Service Password Reset. For more information, see Deploying the WAR File on Linux in the Self Service Password Reset 4.2 Installation Guide.

  3. (Conditional) If you have an existing installation of Self Service Password Reset, upgrade the current version to the patch update version.

    1. Back up the current configuration information. For more information, see Backing Up Configuration Information.

    2. Stop the Tomcat service. In the Tomcat_Home/bin/ directory, execute the catalina.sh script file:

      ./catalina.sh stop

    3. Delete the existing sspr folder and sspr.war file from the Tomcat_home/webapps directory.

    4. Delete the catalina folder from the ../apache-tomcat-xxx/work directory.

    5. Copy the sspr.war file from the current patch update to the Tomcat_home/webapps directory.

    6. Restart the Tomcat service. In the Tomcat_Home/bin/ directory, execute the catalina.sh script file:

      ./catalina.sh start

    7. Restore the backup configuration information. For more information, see Importing Configuration Information.

13.7.3 Adding a Patch Update to Windows

If Self Service Password Reset is running on Windows servers, use the following information to install the patch update. Self Service Password Reset is a web application. Since it is a web application, you deploy a new version of the application to add a patch update.

To add a patch update to Windows servers:

  1. Download the most recent patch update from the NetIQ Patch Finder.

  2. (Conditional) If you have not deployed Self Service Password Reset, deploy the patch update as a new installation of Self Service Password Reset. For more information, see Deploying Self Service Password Reset on Windows in the Self Service Password Reset 4.2 Installation Guide.

  3. (Conditional) If you have an existing installation of Self Service Password Reset, upgrade the current version to the patch update version. For more information, see Upgrading Self Service Password Reset on Windows in the Self Service Password Reset 4.2 Installation Guide.