3.1 Configuring Basic Settings

Self Service Password Reset allows you to configure basic settings to control functionality and behavior of the applications.

3.1.1 Configuring Application Settings

These setting help you define the URL your users access, what happens to users after they log out, and other similar settings.

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Editor.

  4. Click Settings > Application > Application.

  5. Configure the following fields:

    Site URL

    Specify the URL to access Self Service Password Reset. The system uses this URL in emails and other user communications. For example, https://password.example.com/sspr.

    Include the context path in the URL. For example, /SSPR.

    If blank, the system attempts to auto-detect the URL, however, some network configurations prevent Self Service Password Reset from accurately determining the URL.

    Forward URL

    After completing any activity, which does not need a logout, users are forwarded to this URL.

    You can override this URL for any user session by adding a forwardURL parameter to the HTTP request. If blank, the system forwards the user to the application menu.

    Logout URL

    Specify a URL that Self Service Password Reset redirects users to after logout. If the user accesses the site through a web authentication gateway, configure this URL to match the gateway's logout URL to prevent authentication errors, intruder lockouts, and other issues.

    You can set Logout URL to any relative or absolute URL. When the user's browser requests this URL, the Self Service Password Reset session already is invalidated.

    You can override this URL for any user session by adding a logoutURL parameter to any HTTP request during the session.

    Home URL

    Specify the URL to redirect users to upon clicking the home button. If blank, the home button returns the user to the application context URL.

    Instance Name

    Specify the name of this application instance. If blank, the system uses a persistent, randomly generated value. The recommended value is blank.

    Idle Timeout Seconds

    Specify the duration of an authenticated session in seconds after which the session times out.

    Hide Configuration Health Warnings

    Enable this option to hide health warnings about configuration issues from the health status monitors.

    HTTP Proxy

    Specify the URL of the HTTP proxy server. If you do not provide a value, then the system does not use a proxy server.

    For an HTTP proxy server, use the http://serverame:3128 format.

    For an authenticated proxy server, use the http://username:password@servername:3128 format.

    App Property Overrides

    IMPORTANT:Use this setting only when a technical support expert asks you to change the properties of the application.

  6. In the toolbar, click Save changes.

3.1.2 Configuring Localization Settings

Self Service Password Reset provides localization support by default for the following languages: English, Catalan, Chinese Simplified, Chinese Traditional, Danish, Dutch, French, German, Italian, Japanese, Polish, Portuguese (Brazilian), Russian, Spanish, and Swedish.

The Configuration Editor allows you to simply changes which language to display to your users.

To change the localization settings:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Editor.

  4. Click Settings > Application > Localization.

  5. Configure the following fields:

    Locales (Languages) and Flags

    Select the appropriate localizations for your users to use. The table displays the list of available locales. The code is in two parts separated by two colons. The first part is the browser locale code and the second part is the ISO country code. The flag value is the ISO code.

    Locales Cookie Age

    Specify the duration of time to remember a user's locale preferences. Anytime Self Service Password Reset overrides a browser's default locale setting, it stores a cookie in the browser remembering that setting for the duration of this setting.

  6. In the toolbar, click Save changes.

3.1.3 Configuring Session Management Settings

Self Service Password Reset allows you to control the browser sessions for the users.

To configure sessions management settings:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Editor.

  4. Click Settings > Application > Session Management.

  5. Configure the following fields:

    Login Session Mode

    Select the mode Self Service Password Reset uses to manage the login session state. Local mode is the most secure and reliable, but it does not allow for server fail-over.

    Module Session Mode

    Select the mode Self Service Password Reset uses to manage the module session state. Local mode is the most secure and reliable, but it does not allow for server fail-over.

  6. In the toolbar, click Save changes.