This patch update resolves specific previous issues. This document outlines why you should install this patch update.
Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the Self Service Password Reset forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
The following outline the key features and functions provided by this version, as well as issues resolved in this release:
If you are running the Self Service Password Reset Appliance, this patch update contains operating system, security updates, and the latest version of Tomcat (Bug 999744).
Self Service Password Reset includes software fixes that resolve several previous issues.
Issue: When you integrate Self Service Password Reset 4.0 with Identity Manager 4.5, users are unable to authenticate. The error in the catalina.out file is Client-supplied redirect URI is not registered. (Bugs 979153, 999064)
Fix: Apply patch update 1 or later and Self Service Password Reset now integrates with Identity Manager 4.5 without an errors.
Added support for an Xodus local database implementation to perform extensive testing before enabling for all deployments of Self Service Password Reset. (Bug 998940)
Issue: There is no Cancel or Back button on the mobile enrollment page when users enroll their devices in the same session. (Bug 990048)
Fix: Apply patch update 1 and the mobile enrollment page displays the Cancel and Back buttons.
Added support for an Xodus local database implementation to perform extensive testing before enabling for all deployments of Self Service Password Reset. (Bug 998940)
Issue: When users enroll their mobile devices and they check the mobile code in the same session, they receive a failure message on their mobile devices. (Bug 990053)
Fix: Apply patch update 1 and the users do not see the failure message when checking the mobile code.
Issue: You have configured Self Service Password Reset to send emails to users and no emails are being sent. The issue is that the Default From Address field contains an email address with underscores in the domain name. For example, test_user@sspr_testing.com. (Bug 989629)
Fix: Apply patch update 1 and Self Service Password Reset allows underscores in the domain part of the email address from the Default From Address in the Email Settings.
Issue: After you have configured the network information for the appliance, the console screen is completely blank. (Bug 987433)
Fix: Apply patch update 1 and a reboot of the appliance is no longer required.
Issue: If users use Change Password to change their passwords, the password changes fails with the error Rule Requirement not Met. However, if users use Forgotten Password, the passwords change without any errors.
Fix: Apply patch update 1 and the error no longer occurs in Change Password.
Issue: Logging in to the Configuration Editor as a user with administrative rights, using Internet Explorer 11, causes an error 5072 to occur.
Fix: Apply patch update 1 and the error no longer occurs.
Issue: The LDAP Permissions tool does not show the correct rights for People Search. (Bug 993157)
Fix: Apply patch update 1 and the LDAP Permissions tools shows the correct rights for People Search to work properly.
Issue: If you have integrated Self Service Password with Advanced Authentication, the RADIUS logins are missing the OTP and PIN fields. (Bug 993589)
Fix: Apply patch update 1 and the RADIUS login page now displays the OTP and PIN fields.
Issue: If you user store is Active Directory and the users have multiple profiles, when the users log in to Self Service Password Reset, it returns an error of 5016.
Fix: Apply patch update 1 and the error 5016 no longer occurs if users have multiple profiles.
Issue: Self Service Password Reset was missing the audit event LocalDB Max Size setting. As a result, the locale database could fill and cause disk space issues on the server. (Bug 993733)
Fix: Apply patch update 1 to have the LocalDB Max Size setting appear in the Configuration Editor.
Issue: The Syslog or Sentinel output for audit logs in corrupt is the length of the audit message is longer than 1024 characters. (Bug 997124)
Fix: Apply patch update 1 to no longer have the output from Syslog and Sentinel corrupted.
Issue: If you have configure Self Service Password Reset integrated with Access Manager, the Setup Response page does not enable the Save Answer Button. (Bug 997153)
Fix: Apply patch update 1 to solve this issues.
Issue: If you are using the trial version of Self Service Password Reset, it would not force users to answer the challenge response questions. (Bug 997781)
Fix: Use the full version of Self Service Password Reset 4.0. This issue will be resolved in trial versions during a future release.
Issue: Self Service Password Reset is not expunging audit events from the local database based on the maximum count and maximum age limit settings. This can cause out of disk space errors to occur. (Bug 999523)
Fix: Apply patch update 1 to solve this issue.
Issue: The Configuration Manager displays a unnecessary health warning stating Requires HTTPS setting should be set to true for proper security. There is not Requires HTTPS setting. (Bug 999072)
Fix: Apply patch update 1 and the Configuration Manager no longer displays this warning.
This Patch Update 1 requires Self Service Password Reset 4.0.
For detailed information on hardware requirements and supported operating systems and browsers, see Installation Requirements
in the Self Service Password Reset 4.0 Administration Guide.
To upgrade Self Service Password Reset to the latest patch, see Adding a Patch Update
in the Self Service Password Reset 4.0 Administration Guide.
Complete the following steps to verify that the installation was successful.
To check the installed version:
Log in to the Self Service Password Reset administration console as an administrator.
https://localhost:port/sspr
In the toolbar, click your name, then click Administration.
Click the About tab, then verify the SSPR Version is v4.0.0.1 b502 r38946.
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