14.4 Accessing System Services

Use the System Services tool to view the status of services running on the appliance, or performs on them. System services include the following:

  • SSH

  • Docker-SSPR (Self Service Password Reset)

To access the System Services page:

  1. Log in to the Appliance Management Console as the vaadmin user.

  2. Click System Services.

You can perform the following actions:

14.4.1 Starting, Stopping, or Restarting System Services

You might want to start, stop, or restart the SSH or the Self Service Password Reset service.

To start, stop, or restart a service on the appliance:

  1. Click System Services.

  2. Select the service that you want to start, stop, or restart.

  3. Click Action, then select Start, Stop, or Restart.

  4. Click Close to exit System Services.

14.4.2 Making System Services Automatic or Manual

  1. Click System Services.

  2. Select the service that you want to make automatic or manual.

  3. Click Options, then select either Set as Automatic or Set as Manual.

  4. Click Close to exit System Services.

14.4.3 Downloading Log Files for System Services

If you experience an issue with the Web Interface, you might need to download the log files to send them to Technical Support.

  1. Click System Services.

  2. In the Log Files column, click the download link for the appropriate service to download the log files to your management workstation:

    SSH: The SSH service that is running on the appliance has no relevant log files for download.

    Self Service Password Reset: Collects, zips, and downloads the log files for Self Service Password Reset.

  3. Click Close to exit System Services.