Self Service Password Reset provides a way for you to uninstall it. Select the appropriate information for your deployment of Self Service Password Reset.
To uninstall the appliance, power off the appliance and then delete the image from your virtual environment. If you are using an L4 switch, ensure to remove the IP address of this appliance from the L4 switch.
Stop Apache Tomcat by running the catalina.sh script in the Tomcat_Home/bin directory.
./catalina.sh stop
(Optional) Save the XML Configuration file to another location for future use.
(Optional) Back up the local database if you stored the challenge-response information in it.
In the Configuration Manager, click LocalDB.
Click Download LocalDB, then save the local database to a safe location.
Delete both the Tomcat_Home/webaps/sspr directory and the Tomcat_Home/webaps/sspr.war file.
Reboot the Linux server to complete the uninstall process.
Stop Apache Tomcat by one of the following methods:
Right-click the Tomcat icon in the System tray, then select Stop.
Run the catalina.bat script in the Tomcat_Home\bin directory.
catalina stop
(Optional) Save the XML Configuration file to another location for future use.
For more information, see Backing Up Configuration Information
.
(Optional) Back up the local database if you stored the challenge-response information in it.
In the Configuration Manager, click LocalDB.
Click Download LocalDB, then save the local database to a safe location.
From the Windows Control Panel, uninstall Self Service Password Reset.
Reboot the Windows Server to complete the uninstall process.