9.1 Upgrading Using UAM

UAM provides a console to upgrade existing agents. You must first upgrade the UAM before upgrading your agents.

This section contains the following topics:

9.1.1 Upgrading UAM

This section contains the following topics:

Backing Up Agent Information to File

The UAM server stores information about all the agents you monitor; this information can also be exported to a file. You must back up this information before any activity that might affect your UAM server, such as an upgrade. A backup is also useful in situations when you want to move UAM to another computer.

To export your Agent list and configuration information, click Manage Hosts > Export/Import Host Lists in UAM.

Due to security improvements introduced in 7.5.0, UAM 7.5.0 and later can only manage Security Agent for UNIX 7.5.0 and later. To manage older agents until you upgrade them, retain an instance of UAM prior to 7.5.0.

To export agent information from UAM:

  1. In the left pane of UAM, click Agent Manager.

  2. Click Hosts > Edit Hosts.

  3. Select all the hosts in the Current Hosts list.

  4. Click Export Selected.

    All the host information is exported from UAM.

Upgrading UAM on Linux

Perform the following steps to upgrade UAM on Linux.

To upgrade UAM on Linux:

  1. Close all UAM applications.

  2. Download the UAM installer from the Patch Finder website.

  3. Extract the compressed installer file to the computer where you want to install UAM.

  4. Start the upgrade:

    ./installserver.sh upgrade

  5. When prompted, specify the path of the UAM database where the current UAM database folder exists.

    Example: <UAM Directory>/UAM/UAMDB

  6. Replace the associated UAM certificates, once the upgrade completes.

  7. Start UAM:

    ./run.sh

  8. Log in as an admin user configured during the previous UAM Linux installation version.

    UAM launches successfully with pre-configured agents.

Upgrading UAM on Microsoft Windows

To upgrade UAM on Windows, perform the following steps.

To upgrade UAM on Microsoft Windows:

  1. Download the UAM installer from the Patch Finder website.

  2. Extract the compressed installer file to the computer where you want to install UAM.

  3. Run the UAM installer.

    Figure 9-1 Uninstallation of Older Version

    Continue by selecting Yes.

  4. Replace the associated UAM certificates, once the upgrade completes.

9.1.2 Applying Patches

This section is applicable if you are using UAM.

Patches to the Agent are available in a zipped file known as a p-ball. Patches to UAM are applied to the UAM server, which automatically applies any required changes to the consoles using that server. To update UAM on Windows, click Update UNIX Agent Manager on the Start menu. To update UAM on Linux, run the update.sh command.

Appying a Patch Using UAM

To apply a patch on the agent using UAM, perform the following steps.

To apply a patch using the UAM:

  1. Click Patch > Patch Manager.

  2. Click Load Patch to add the patch you want to apply to the list of available patches.

  3. Select the computers where you want to apply the patch.

  4. Select the patch or patches that you want to apply.

  5. Click Start Install.

  6. Click Back to close the Patch Manager.

Applying a Patch Manually

To apply a patch manually, perform the following steps.

To apply a patch to the Agent computer manually:

  1. Copy the patch file to the /usr/netiq/bin directory.

  2. Unzip the files and save them in the same directory.

  3. Search the wcPatch file and run it.

  4. Continue with the installation as prompted until the installation is complete.

  5. Update and verify the detectd and vigilentAgent services.