UAM provides a console to upgrade existing agents. You must first upgrade the UAM before upgrading your agents.
This section contains the following topics:
This section contains the following topics:
Prerequisites
You must backup the agent information to a file. For more information, see Backing Up Agent Information to File
NetIQ supports the following upgrade path:
Upgrade from 7.4 to 7.5.
Upgrade from 7.5.0 to 7.5.1 and later.
The UAM server stores information about all the agents you monitor, and this information can be exported to a file. NetIQ strongly recommends backing up this information before any activity that might affect your UAM server, such as an upgrade. A backup is also useful in situations when you want to move UAM to another computer or transfer your agent management from UAM to CG AM.
NOTE:This backup is a mandatory step if you are upgrading from UAM 7.4 to 7.5 or later.
To export your Agent list and configuration information, click Manage Hosts > Export/Import Host Lists in UAM.
To migrate hosts from UAM to CG AM when you have older agents that you installed using UAM and you want to manage those hosts using CG AM. For more information see, Section 5.0, Migrating Hosts from UAM to CG AM
If you are upgrading from UAM 7.4 to 7.5 or later, you should save your configuration information before you upgrade so that you can import it after you upgrade.
Due to security improvements introduced in 7.5.0, UAM 7.5.0 and later can only manage the Security Agent for UNIX 7.5.0 and later. To manage older agents until you upgrade them, retain an instance an older version of UAM (prior to 7.5.0).
To export the agent information from UAM, perform the following steps:
In the left pane of UAM, click Agent Manager.
Click Hosts > Edit Hosts.
Select all the hosts in the Current Hosts list.
Click Export Selected.
All the host information is exported from UAM.
Perform the following procedure to upgrade from UAM 7.5 to 7.5.1 version:
Close all UAM 7.5 applications.
Go to UAM 7.5.1 folder and upgrade UAM Linux 7.5 by running ./installserver.sh upgrade command.
When prompted, specify the path on the UAM database, where UAM 7.5 database folder exists.
Example: <UAM Directory>/UAM/UAMDB
Start UAM 7.5.1 by running the ./run.sh command.
Log in as admin user configured during the UAM Linux 7.5 installation.
UAM 7.5.1 launches successfully with UAM 7.5 pre-configured agents.
Perform this procedure to upgrade UAM 7.5 to 7.5.1 on Microsoft Windows.
Download the UAM 7.5.1 installer from NetIQ Downloads website.
Extract the zip file to the computer where you want to install the UAM.
Run the UAM 7.5.1 installer.
IMPORTANT:UAM on Linux does not support upgrading UAM 7.4 to 7.5 version.
Perform the following procedure to migrate from UAM 7.4 to 7.5 version:
Close all UAM 7.4 applications.
Uninstall UAM 7.4 on target host by running the ./installserver.sh remove command.
NOTE:Do not delete the UAM database folder. Retain it for migration to 7.5 version.
Go to UAM 7.5 folder and install UAM Linux 7.5 by running ./installserver.sh install command.
Import the UAM database folder <UAM Directory>/UAM/UAMDB from 7.4 version instead of setting up a new database.
NOTE:UAM does not prompt for creation of database if UAM database folder already exists in current directory.
Start UAM 7.5 by running the ./run.sh command.
Log in as admin user configured during the UAM Linux 7.4 installation.
UAM 7.5 launches successfully with UAM 7.4 pre-configured agents.
Perform this procedure to upgrade UAM 7.4 to 7.5 on Microsoft Windows.
Download the UAM 7.5 installer from NetIQ Downloads website.
Extract the zip file to the computer where you want to install the UAM.
Run the UAM 7.5 installer on a different computer.
NOTE:Do not run the UAM 7.5 installer on the same computer where UAM 7.4 is installed. If you run the installation on the same computer as UAM 7.4, the communication between UAM 7.5 and existing 7.4 agents will be lost.
Import the UAM 7.4 database to UAM 7.5 using the Import Host option.
IMPORTANT:You can also export the host list from UAM 7.4 and import the host list to UAM 7.5. You need to retain the password of the UAM 7.4 version when you install UAM 7.5.
UAM 7.5 will launch successfully with UAM 7.4 pre-configured agents.
To upgrade agents from 7.4 to 7.5:
Go to File > Remote Deployment, select Add Host and enter the host name or IP address of the computer and then click OK.
Select the checkbox next to the host name or IP address listed in the Hosts list.
Provide the target computer details, and then click Next.
(Conditional) If you have a previously saved configuration, select Load a saved configuration from a previous installation, and select the configuration file.
(Conditional) If you want to create a new configuration, perform the following:
Go to File > Remote Deployment and select Add Host.
In the Prepare Agent Configuration window, select Create a new configuration and click Next.
In the Installation Type window, select Add the selected components to the existing install, and then click Next.
NOTE:Select all the components which are already running on the agent.
In the Configuration Summary window, click Save this configuration for later use.
Provide the name of the file and continue with the configurations as prompted.
Click Next and continue with the installation.
To upgrade agents from 7.5 to 7.5.1:
Select the host(s) that you want to upgrade from 7.5 to 7.5.1.
Go to Manage Hosts > Upgrade Hosts.
Select the checkbox next to Upgrade Security Components.
Click Start Upgrade.