NetIQ SecureLogin 8.0 Service Pack 4 (SP4) resolves several previous issues.
Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the NetIQ SecureLogin forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
The documentation for this product and the latest Release Notes are available on the NetIQ Web site in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the NetIQ SecureLogin documentation page. To download this product, see the NetIQ Downloads Web site.
NOTE:The release notes is not bundled with the SecureLogin installer. For the updated version of the release notes, refer NetIQ SecureLogin documentation page.
This release includes the following enhancement and fixed issues:
In addition to Mozilla Firefox browser versions 19 to 36, this release supports Mozilla Firefox browser versions 37, and 38.
IMPORTANT:When you install SecureLogin 8.0 SP 4, install the supported Mozilla Firefox version first and then install SecureLogin. If you install SecureLogin before installing the supported Mozilla Firefox version, the SLoMoz add-on does not recognize those versions and an error for incompatible version is displayed.
When upgrading to this release, ensure that SLoMoz is enabled for the earlier versions of Firefox. Update the Firefox version as per requirement and then upgrade to this release of NSL.
This release of NetIQ SecureLogin includes the following software fixes that resolve several previous issues:
SecureLogin Fails to Load When a User is Moved Between Active Directory Containers
The Audit Event Log Does Not Display the Details of the User in a Proper Format
System Variables Do Not Get Updated When You Log In With a smartcard pin
Cannot Log In Seamlessly to NetIQ SecureLogin By Using Novell Client in Offline Mode
Cannot Unlock the System Tray Icon When Attempting to Log In Through Novell client
Issue: SecureLogin does not read the registry key, ForceHKLMAndNoDPAPI. Hence, when you reboot the computer after setting the registry key ForceHKLMandNoDPAPI to 1 at HKEY_LOCAL_MACHINE\SOFTWARE\Protocom\SecureLogin, NetIQ securelogin does not start. Also, the SecureLogin was the crypto service provider with the security settings do not determine error is displayed. (Bug 926620)
Fix: With this release, this issue is resolved and NetIQ SecureLogin works as expected and the error is not displayed.
Issue: Secure login fails to load when you move users from one Active Directory container to another and the error, Authentication Failed, Retry?, is displayed. This issue occurs when the Disable SecureLogin SSO setting is set to Yes. (Bug 892828)
Fix: With this release, NetIQ SecureLogin does not display the error when users are moved between the Active Directory containers.
Issue: When you create a script by using the AuditEvent command, the General tab of Event Viewer does not display the user details in a proper format. (Bug 927274)
Fix: With this release, the user details are displayed in proper format under the General tab for every event log.
Issue: If SecureLogin is installed in the Active Directory mode and when you log in with a smartcard pin, Secure Login does not update the system variables. This issue occurs because SecureLogin client does not detect the system variables after the password is changed by using the Ctrl+ Alt+ Delete keys.
Fix: With this release, even when you change the password by using the Ctrl+ Alt+ Delete keys, SecureLogin updates the system variables.
Issue: When SecureLogin is installed in the Novell Client mode, the users cannot log in seamlessly to SecureLogin and are repeatedly prompted to enter the passphrase by using Novell Client in the offline mode. This issue occurs because the registry setting, TryRegCredInOffline, at HKEY_LOCAL_MACHINE\SOFTWARE\Protocom\SecureLogin, does not work. (Bug 688571)
Fix: With this release, if you set the registry TryRegCredInOffline to 1, users can seamlessly log in to SecureLogin in offline mode.
Issue: When you install SecureLogin with the Citrix, or the Terminal Server feature, the installer displays %localappdata% as the default location for the cache file in the Cache File Location installer screen. (Bug 916590)
Fix: With this release, the Cache File Location installer screen is not displayed when SecureLogin is installed with the Citrix, or the Terminal Server feature.
Issue: When you are attempting to launch SecureLogin from the system tray icon and enter the password, SecureLogin displays the Password or Pin incorrect message. This issue occurs if Novell client is in offline mode, and if the Password protect to System Tray preference is enabled. (Bug 910075)
Fix: With this release, SecureLogin launches successfully and does not display the error message after entering the Password.
For more information about hardware requirements, supported operating systems, and browsers, see the Quick Start Guide.
You can either upgrade from the previous versions of SecureLogin or perform a new installation. For more information on upgrading from previous release, see Upgrading SecureLogin. For more information on installing SecureLogin, see NetIQ SecureLogin Installation Guide.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Issue: When SecureLogin is modified by changing the mode from eDirectory to Active Directory, SecureLogin displays the Missing MADMAN error. (Bug 916614)
Workaround: To workaround this issue, select Seamless sign on using Windows Authentication when you modify the mode from eDirectory to Active Directory.
Issue: The single sign-on wizard does not identify the third party Java application named Syriusz, hence the wizard fails to identify the screen and other wizardable fields for single sign-on. (Bug 928541)
Workaround: To identify the Syriusz application for single sign-on, use the raw Keystrokes.
Issue: If multiple credential set is defined for a Syriusz application, SecureLogin does not allow switching between the multiple credential set. (Bug 928541)
Workaround: There is no workaround for this issue.
Issue: SecureLogin fails to start and the error Unable to load access library moses.dll is displayed. This issue occurs only when you perform an upgrade and change the mode from NetIQ eDirectory with LDAP to NetIQ edirectory with Novell Client with SecretStore. (Bug 934655)
Workaround: To change the mode use SlmigrationHelper that is bundled with the installer.
Issue: In standalone mode SecureLogin displays the error, Incorrect PIN/ Password. This issue occurs when the Password Protect system tray preference is enabled in the standalone mode and when you reset your user account password by using the Manage User Accounts option. (Bug 920964)
Workaround: To avoid error and data loss, it is recommended to change the password using the Ctrl+Alt+Del keys. This ensures that SecureLogin decrypts the updated password.
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