Available only in the Windows console.
On occasion, you might want to stop managing an agent or endpoint, or the full managed asset. Depending on the asset type, you can choose to either un-register the asset or delete the asset from the map.
You can remove an endpoint from an agent. For example, you manage the endpoint by proxy and want a different agent to manage the endpoint.
In the left pane, click IT Assets.
Navigate to the agent that manages the endpoint you want to remove.
In the content pane, select the agent.
In the bottom pane, right-click the endpoint, then click Remove from Agent.
When you delete an agent from your asset map, it is still registered by Core Services. To ensure that an unused agent does not cause a problem with future versions of Core Services, you can permanently remove the agent from Core Services. This process both un-registers the agent from Core Services and deletes it from your asset map. Alternatively, you can choose to remove the agent from the asset map, but the agent continues to be registered.
We recommend that you un-register the agent before removing it from your asset map. Before deleting an agent, you must remove all attached endpoints. Deleting the agent without removing the endpoints leaves the endpoints unmanaged
In the left pane, click IT Assets.
(Conditional) If the agent has endpoints attached to it, complete the following steps:
In the IT Assets tree pane, expand Agents and select the appropriate folder.
In the content pane, select the agent you want to un-register.
In the lower content pane, right-click the endpoints associated with the agent, and then click Remove from Agent.
In the IT Assets tree pane, select Managed Systems.
In the content pane, right-click the agent that you want to un-register, and then click Delete.
Click Yes on the confirmation message.
Any time you no longer need an agent, or when you have removed the agent from the domain, you can delete that agent from your asset map. However, the agent is still registered by Core Services. Leaving an unused agent registered by a specific version of Core Services can cause problems in the future if you want to use that agent again, but with an updated or different Core Services.
The following steps explain how to delete the agent from your asset map. For more information about permanently removing an agent from Core Services, see Un-Registering an Agent.
NOTE:Before deleting an agent, you must remove all attached endpoints. Deleting the agent without removing the endpoints leaves the endpoints unmanaged.
To delete an agent from the asset map:
In the left pane, click IT Assets.
In the IT Assets tree pane, expand Agents and select the appropriate folder.
(Conditional) If the agent has endpoints attached to it, complete the following steps:
In the content pane, select the agent you want to delete.
In the lower content pane, right-click the endpoints associated with the agent, and then click Remove from Agent.
In the content pane, right-click the agent you want to delete, and then click Delete.
Click Yes on the confirmation message.
When you no longer need a managed asset, or when you remove the asset from the domain, you can delete that asset from your asset map. If the asset hosts an agent, deleting that asset also un-registers its hosted agent from the current Core Services. Before deleting an asset that hosts an agent, you must remove all attached endpoints. Otherwise, the endpoints will be deleted as well as the agent and the system. Also, if the system hosts a Deployment Agent, you must assign a different agent as the Deployment Agent for that domain before you can delete the system.
NOTE:When you remove a managed asset from your asset map, the asset might be added to Discovered Systems again, depending on the settings for discovery.
In the left pane, click IT Assets.
In the IT Assets tree pane, select Managed Systems.
In the content pane, right-click the asset that you want to delete, then click Delete.
Click Yes on the confirmation message.