NetIQ Secure Configuration Manager User Guide

The User Guide provides conceptual information about the NetIQ Secure Configuration Manager product (Secure Configuration Manager). This book also defines terminology and provides step-by-step guidance for some tasks.

Intended Audience

This book provides information for individuals responsible for understanding Secure Configuration Manager concepts.

Other Information in the Library

The library provides the following information resources:

Installation Guide

Provides detailed planning and installation information.

Windows Agent Installation and Configuration Guide

Provides conceptual information about NetIQ Secure Configuration Manager Windows Agent and guides you through the installation process.

Help

Provides context-sensitive information and step-by-step guidance for common tasks.

About NetIQ Corporation

We are a global, enterprise software company, with a focus on the three persistent challenges in your environment: Change, complexity and risk—and how we can help you control them.

Our Viewpoint

Adapting to change and managing complexity and risk are nothing new

In fact, of all the challenges you face, these are perhaps the most prominent variables that deny you the control you need to securely measure, monitor, and manage your physical, virtual, and cloud computing environments.

Enabling critical business services, better and faster

We believe that providing as much control as possible to IT organizations is the only way to enable timelier and cost effective delivery of services. Persistent pressures like change and complexity will only continue to increase as organizations continue to change and the technologies needed to manage them become inherently more complex.

Our Philosophy

Selling intelligent solutions, not just software

In order to provide reliable control, we first make sure we understand the real-world scenarios in which IT organizations like yours operate — day in and day out. That's the only way we can develop practical, intelligent IT solutions that successfully yield proven, measurable results. And that's so much more rewarding than simply selling software.

Driving your success is our passion

We place your success at the heart of how we do business. From product inception to deployment, we understand that you need IT solutions that work well and integrate seamlessly with your existing investments; you need ongoing support and training post-deployment; and you need someone that is truly easy to work with — for a change. Ultimately, when you succeed, we all succeed.

Our Solutions

  • Identity & Access Governance

  • Access Management

  • Security Management

  • Systems & Application Management

  • Workload Management

  • Service Management

Contacting Sales Support

For questions about products, pricing, and capabilities, contact your local partner. If you cannot contact your partner, contact our Sales Support team.

Worldwide:

www.netiq.com/about_netiq/officelocations.asp

United States and Canada:

1-888-323-6768

Email:

info@netiq.com

Web Site:

www.netiq.com

Contacting Technical Support

For specific product issues, contact our Technical Support team.

Worldwide:

www.netiq.com/support/contactinfo.asp

North and South America:

1-713-418-5555

Europe, Middle East, and Africa:

+353 (0) 91-782 677

Email:

support@netiq.com

Web Site:

www.netiq.com/support

Contacting Documentation Support

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, click comment on this topic at the bottom of any page in the HTML versions of the documentation posted at www.netiq.com/documentation. You can also email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

Contacting the Online User Community

Qmunity, the NetIQ online community, is a collaborative network connecting you to your peers and NetIQ experts. By providing more immediate information, useful links to helpful resources, and access to NetIQ experts, Qmunity helps ensure you are mastering the knowledge you need to realize the full potential of IT investments upon which you rely. For more information, visit http://community.netiq.com.