2.1 Before Upgrading PlateSpin Protect

Before upgrading your PlateSpin Protect software to version 11.0.1:

  • (Conditional) If you have a pre-10.2 version of PlateSpin Protect, remove workloads that are under image protection (support for workload image protection was discontinued in version 10.2). If the installation program detects such workloads, it disallows the upgrade. If you require the image protection functionality, continue using it in version 10 or 10.1, which continue to be supported, and consider the following options for version 11.0.1:

    • Keep your image protection contracts in your current installation and do not upgrade to version 11.0.1. Move any VM container-based protection contracts from your current installation to a new version 11.0.1 installation. To do this, export the data from your current version of the product, install version 11.0.1 on another host, then import the data into version 11.0.1. For help with the Import/Export utility, see KB Article 7970601.

      - OR -

    • Move your image protection contracts to a different instance of PlateSpin Protect 10.0 or 10.1 (by exporting the data from your current installation and importing it into 10.0 or 10.1). Then, on the current host, remove workloads that are under image protection before upgrading to version 11.0.1.

  • (Conditional) If any of your containers are VMware ESX/ESXi 3.5 or 4.0, upgrade them to version 4.1, 5.0, or 5.1.

  • Pause your replication schedules.

  • Make a record of any customized .config parameters controlling the server’s default behavior.

  • Back up your database files.

Use this procedure to manually back up your database files, which you can use if you need to roll back.

  1. On your server host, stop MS SQL services:

    1. On the Start menu, click Run, type services.msc, then click OK.

    2. In the Services window, right-click the SQL Server items, then select Stop.

  2. Copy all *.mdf and *.ldf files to a location outside the product installation directory. The default location of these files is:

    \Program Files\PlateSpin Protect Server\Database

  3. Restart MS SQL services that you stopped in Step 1.

NOTE:This procedure assumes a database installed with your PlateSpin Protect Server. Steps for backing up an external SQL server would be similar, though the paths to the *.mdf and *.ldf files would be specific to your SQL server.