1.1 Preparing to Install PlateSpin Protect

1.1.1 System Requirements

PlateSpin Server hosts must meet the following system requirements

Table 1-1 PlateSpin Server Host Requirements



Operating System

Any of the following, running on dedicated hardware or in a virtual machine:

  • Windows Server 2012 R2 (64-bit)

  • Windows Server 2008 R2 (64-bit)

NOTE:You must activate your Windows operating system prior to installing PlateSpin Protect.


Minimum 1 GHz

Recommended: multi-core, 2 GHz or higher

Memory (RAM)

Minimum 4 GB

Disk Space

Minimum 15 GB

NOTE:Over time, space consumption will increase.

Database Server

One of the following:

  • Existing (that is, already installed) Microsoft SQL Server versions:

    • SQL Server 2005 SP4

    • SQL Server 2008 SP3

    • SQL Server 2008 R2 SP2

    • SQL Server 2012 SP2

    • SQL Server 2014

  • Microsoft SQL Server 2014 Express Edition database server (included in your software distribution)

Software Prerequisites

  • For Windows Server 2012 R2 systems:

    • Microsoft .NET Framework 3.5 SP1

    • Microsoft .NET Framework 4.0

    • Web Server (IIS 8.0)

  • For Windows Server 2008 systems:

1.1.2 General Guidelines

Follow these installation guidelines for trouble-free installation and operation of PlateSpin Protect.

Table 1-2 Pre-Installation Checklist



Dedicated Host

Install PlateSpin Protect on a dedicated physical or virtual machine.


Perform all installation procedures using an account with administrative privileges. For Windows Server 2008 and Windows Server 2008 R2 systems, use the built-in Administrator account.

IP Address

Assign the PlateSpin Server host a static IP address.


Do not collocate the PlateSpin Server with:

  • Your domain controller

  • Existing Web servers with IIS applications

  • A workload that you intend to protect by using the product

  • Other PlateSpin software (PlateSpin Migrate and PlateSpin Recon)


The Microsoft SQL Server 2014 Express Edition included with PlateSpin Protect Server cannot be installed on a domain controller in accordance with Microsoft Developer Network recommendations. If you want to install PlateSpin Protect on a domain controller, we recommend that you install SQL on a separate server.

If you intend to use your own Microsoft SQL Server database (instead of the Microsoft SQL Server 2014 Express Edition included in your software distribution), make sure that it is supported and conforms to the product’s database requirements. See KB Article 7009809.


(Windows Server 2008 R2 only) Disable the User Account Control (UAC) during installation.

Installation Workflow

Install the prerequisite software in the indicated order. Below is a high-level workflow for a typical PlateSpin Protect installation:

  1. Supported operating system, followed by corresponding Windows Updates

  2. ASP.NET/IIS, followed by corresponding Windows Updates.

    1. (Conditional) On 64-bit hosts, configure IIS to run in 32-bit mode

  3. (Optional) Enable FIPS-Compliant Data Encryption

  4. SQL Server database, followed by applicable Microsoft updates.

  5. PlateSpin Server