Before installing PlateSpin Recon, ensure that the following prerequisites are met:
Ensure that Microsoft .NET Framework 3.5 SP1 is installed on the system where you want to install the PlateSpin Recon server.
Ensure that you install the PlateSpin Recon server by using an account with administrative privileges.
If you want to install the PlateSpin Recon server or client on Windows Server 2003, ensure that the system has the following:
The Application Server role is installed (Manage Your Server or Control Panel > Add or Remove Programs > Add/Remove Windows Components). When choosing components, ensure that ASP.NET is selected.
ASP.NET 1.x and ASP.NET 2.x are both set to Allowed (IIS Manager > [local computer] > Web Service Extensions).
If you want to install the PlateSpin Recon server or client on Windows Server 2008, ensure that the system has the Web Server (IIS) role installed.
From the Start menu, click Administrative Tools > Server Manager.
In the left navigation pane, click Roles.
In Roles Summary, click Add Roles, then click Next.
Select Web Server (IIS), then click Next.
Click Next.
On the Select Role Services page, add the following components:
Security > Windows Authentication
Management Tools > IIS 6 Management Compatibility (including all subcomponents)
Click Next. Review the summary list.
Click Install.
For more information, see the following Knowledge Base articles:
If you want to install the PlateSpin Recon server on a Windows Server that has the IIS Web Server 7.0 or later running, ensure that the compatibility mode is set to Classic.
For more information, see the following Knowledge Base article:
Ensure that the following database requirements are met:
A local or remote instance of either Microsoft SQL Server 2000/2005/2008 or SQL Express 2008 R2 is available.
If neither a local or remote Microsoft SQL Server nor a SQL Express 2008 R2 Server is installed and you want to use a SQL Express 2008 R2 database, you can install it during the PlateSpin Recon installation. You can install the database on the same server where the PlateSpin Recon is installed or on any other system in the network.
NOTE:If you choose to install PlateSpin Recon on a Windows Server 2003 R2 machine, you must ensure that a local or remote instance of Microsoft SQL Server 2000/2005/2008 is available because Windows Server 2003 R2 does not support SQL Express 2008 R2 database.
Database access requires public, datareader, or datawriter roles. A user performing installation must be a member of the sysadmin fixed server role.
If you choose to use a Microsoft SQL Server database, you can use Windows authentication mode or sa user credentials to connect to the database if PlateSpin Recon Server is installed on Windows Server 2003. If you install PlateSpin Recon Server on Windows Server 2008, you must use sa user credentials to connect to the database.
Download the PlateSpin Recon executable file from the NetIQ Downloads Web site
Double-click the executable file.
The PlateSpin Recon InstallShield Wizard is displayed.
Type a location to save the PlateSpin Recon files, or click the Browse button to browse for a location.
By default, the PlateSpin Recon files are extracted to a temporary directory.
Click Extract.
The PlateSpin Recon files are extracted and saved to the specified location. The PlateSpin Recon Installation Launcher is displayed.
(Conditional) If you do not have a local or a remote Microsoft SQL Server, or a SQL Express 2008 R2 Server installed and you want to use a SQL Express 2008 R2 database, continue with Section 1.2.3, Installing the Embedded SQL Express 2008 R2 Database.
If you do not have a local or a remote Microsoft SQL Server or a SQL Express 2008 R2 Server installed, and if you want to use a SQL Express 2008 R2 database, you can install it during the PlateSpin Recon installation. You must install the database using an account with administrative privileges.
Before installing the embedded SQL Express 2008 R2 database, ensure that the following have been installed on the database machine:
Windows Installer 4.5 or later
Windows PowerShell 1.0
In the PlateSpin Recon Installation Launcher, click Install Embedded SQL Express 2008 R2.
This starts the SQL Express 2008 R2 Server unattended (silent) installation.
After the installation has completed, continue with Section 1.2.4, Installing the PlateSpin Recon Server. If the installation fails, reboot the database machine and repeat Step 2 through Step 3.
In the PlateSpin Recon Installation Launcher, click Install Server and follow the instructions in the PlateSpin Recon Server - InstallShield Wizard.
On the Welcome page, click Next.
(Conditional) If you are upgrading a previous instance of PlateSpin Recon, the Upgrade confirmation dialog box is displayed. Click Yes to continue.
If the terms of the license agreement are acceptable, select the I accept the terms in the license agreement option in the PlateSpin Recon Server - InstallShield Wizard and click Next.
Select a database engine to use with PlateSpin Recon and provide the credentials.
NOTE:For Windows Server 2003, the option to connect using Windows authentication credentials is available.
Click Next.
Do one of the following:
To install in the default destination directory, click Next.
To specify another location, click Change.
IMPORTANT:
For the installation path, you must ensure not to specify only a drive or an existing directory within the drive. However, you must create a new directory within the drive and specify the new directory path for installing Recon. This is because uninstalling Recon removes all the contents of the Recon installation directory. Consequently, any non Recon file present in the directory also gets deleted.
By default, the installation path of a 32-bit machine (for example, C:\Program Files (x86)\PlateSpin Recon 4.1 Server\) is displayed even if you choose to install Recon on a 64-bit machine. Even if you change the path to a 64-bit machine installation path (for example, C:\Program Files\PlateSpin Recon 4.1 Server\), Recon gets installed in the default 32-bit machine installation path.
Click OK.
Click Install to begin the installation.
When the installation is complete, click Finish.
A message that the installation has completed successfully is displayed in the PlateSpin Recon Installation Launcher.
(Conditional) If the PlateSpin Recon Installation Launcher is not displayed, double-click the PlateSpin Recon.exe file that was downloaded from the NetIQ Downloads Web site.
Click Install Client in the PlateSpin Recon Installation Launcher.
The PlateSpin Recon Client - InstallShield Wizard is displayed.
On the Welcome page, click Next.
(Conditional) If you are upgrading a previously installed instance of PlateSpin Recon, the Upgrade confirmation dialog box is displayed. Click Yes to continue.
If the terms of the license agreement are acceptable, select the I accept the terms in the license agreement option in the PlateSpin Recon Client - InstallShield Wizard and click Next.
Change the default destination directory if required.
IMPORTANT:
For the installation path, you must ensure not to specify only a drive or an existing directory within the drive. However, you must create a new directory within the drive and specify the new directory path for installing Recon. This is because uninstalling Recon removes all the contents of the Recon installation directory. Consequently, any non Recon file present in the directory also gets deleted.
By default, the installation path of a 32-bit machine (for example, C:\Program Files (x86)\PlateSpin Recon 4.1 Server\) is displayed even if you choose to install Recon on a 64-bit machine. Even if you change the path to a 64-bit machine installation path (for example, C:\Program Files\PlateSpin Recon 4.1 Server\), Recon gets installed in the default 32-bit machine installation path.
Specify the IP address of the PlateSpin Recon Server and the port that is used by IIS on the server to connect to the PlateSpin Recon Server.
(Conditional) If you are installing the PlateSpin Recon Client on a remote server, replace localhost with the hostname or IP address of the PlateSpin Recon Server.
To change the values from within the client later, click Tools > Options, then click the Client tab. Edit the Connection node values as desired.
Click Next.
Click Install.
After the installation is complete, the InstallShield Wizard Completion page is displayed.
(Optional) If you want the PlateSpin Recon Client to be automatically launched after the installation, ensure that the Launch PlateSpin Recon Client option is selected. The option is selected by default.
Click Finish.
A message that the installation has completed successfully is displayed in the PlateSpin Recon Installation Launcher.
Click Close to exit the Installation Launcher.
If you select the Launch PlateSpin Recon Client option in Step 12, the PlateSpin Recon Client is automatically launched. To manually launch the PlateSpin Recon Client, do any of the following:
On the desktop, double-click the PlateSpin Recon icon.
From the desktop Start menu, click Programs > PlateSpin > PlateSpin Recon > PlateSpin Recon Client.
You can install PlateSpin Recon on a stand-alone device that can be in a domain different from the domain of the PlateSpin Recon Server.
Ensure that the PlateSpin Recon Server to which you want to connect the PlateSpin Recon Client has PlateSpin Recon installed.
Download the PlateSpin Recon Client installer on the stand-alone device:
Open a Web browser to the following address:
http://IP_address_of_PlateSpin_Recon_4.1_server/platespin_410/recon_410/
Click the PlateSpin Recon Client Installer link to download the installer (setup.exe) to a temporary location.
Double-click the setup.exe file that was downloaded in Step 2.b.
The installer files are extracted to a temporary location, then the PlateSpin Recon Client - InstallShield Wizard is displayed.
On the Welcome page, click Next.
If the terms of the license agreement are acceptable, select the I accept the terms in the license agreement option in the PlateSpin Recon Client - InstallShield Wizard, then click Next.
The Destination Folder page is displayed.
Configure the following:
(Optional) Change the default directory where you want to install the PlateSpin Recon Client.
IMPORTANT:
For the installation path, you must ensure not to specify only a drive or an existing directory within the drive. However, you must create a new directory within the drive and specify the new directory path for installing Recon. This is because uninstalling Recon removes all the contents of the Recon installation directory. Consequently, any non Recon file present in the directory also gets deleted.
By default, the installation path of a 32-bit machine (for example, C:\Program Files (x86)\PlateSpin Recon 4.1 Server\) is displayed even if you choose to install Recon on a 64-bit host machine. Change the path to a 64-bit machine installation path (for example, C:\Program Files\PlateSpin Recon 4.1 Server\).
Specify the IP address of the PlateSpin Recon Server to which you want to connect. By default, localhost is displayed as the DNS name of the PlateSpin Recon Server.
Specify the port that is used by IIS on the server to connect to the PlateSpin Recon Server. By default, it is 80.
Click Next.
Click Install.
After the installation is complete, the InstallShield Wizard Completion page is displayed.
(Optional) If you want the PlateSpin Recon Client to be automatically launched after the installation, ensure that the Launch PlateSpin Recon Client option is selected. The option is selected by default.
Click Finish.
If you selected the Launch PlateSpin Recon Client option in Step 8, the PlateSpin Recon Client login window is automatically displayed. For more information on how to log in to the PlateSpin Recon Client or how to manually invoke the PlateSpin Recon Client login window, see Section 1.2.7, Logging In to the PlateSpin Recon Client.
You can connect the PlateSpin Recon Client to the PlateSpin Recon Server whose IP address or DNS name you specified during the PlateSpin Recon Client installation. If you want to connect the client to a different PlateSpin Recon Server, see How can I connect the PlateSpin Recon Client to a different PlateSpin Recon Server after installing the PlateSpin Recon Client?.
You can connect the PlateSpin Recon Client to only one PlateSpin Recon Server at a time.
Perform the following tasks to log into the PlateSpin Recon Client:
(Conditional) If you did not select the Launch PlateSpin Recon Client option during the installation or upgrade of the PlateSpin Recon Client, perform one of the following actions to manually invoke the PlateSpin Recon Client login window:
On the desktop, double-click the PlateSpin Recon icon.
From the Start menu, click Programs > PlateSpin > PlateSpin Recon > PlateSpin Recon Client.
Connect to the PlateSpin Recon Server by logging in to the PlateSpin Recon Client:
(Conditional) If the PlateSpin Recon Client is installed on the same device as the PlateSpin Recon Server:
Select the Use Windows Session Credentials option.
or
Specify the credentials of the local built-in administrator.
Click Login.
(Conditional) If the PlateSpin Recon Client is installed on a stand-alone device that belongs to the same domain as the PlateSpin Recon Server:
Specify the login credentials of a user who belongs to the domain and who also has the domain admin group permission.
You must specify the username in the following format: domain_name\username.
Click Login.
(Conditional) If the PlateSpin Recon Client is installed on a stand-alone device that belongs to a domain different from the domain of the PlateSpin Recon Server:
Specify the login credentials of a user who belongs to the domain to which the PlateSpin Recon Server is connected and who also has the domain admin group permission.
You must specify the username in the following format: domain_name\username.
Click Login.