Before you upgrade the PlateSpin Server software to PlateSpin Protect 11.2, ensure that you prepare your PlateSpin Servers and workload environments to meet the following prerequisites:
(Conditional) Ensure that your VM containers are running a supported version of VMware ESXi and that you have a paid license for them. For more information, see Supported VM Containers
in the PlateSpin Protect User Guide.
Pause the replication schedules for all protected workloads, and ensure that no replications are running. See Pausing the Replication Schedule.
Make a record of any customized .config parameters controlling the server’s default behavior. You will need to restore these settings after the upgrade.
Back up your database files. See Backing Up Your Database Files.
Before you attempt to upgrade PlateSpin Protect, use the following procedure to pause the replication schedules for the workloads protected by the PlateSpin Server and ensure that there are no running replications. You can wait for the in-progress replications to complete gracefully, or abort them.
From the PlateSpin Protect Web Interface, click Workloads.
On the Workloads page, click Select All, click Pause Schedule, and then click Execute to initiate a pause for all scheduled replications.
On the Workloads page, ensure that the Schedule state of protected workloads is Paused.
On the Workloads page, ensure that the Replication Status of each of the protected workloads is Idle. Wait for any replications that are underway to complete, or abort the running operations.
If you do not perform this task before the upgrade, the upgrade software will automatically detect the running jobs before it executes the software upgrade, and will prompt you to perform the task before you continue. You can proceed with the upgrade process only when each workload’s Replication Status is Idle.
Use the following procedure to manually back up the Microsoft SQL Server database file that resides on the same server as PlateSpin Protect. You can use the backup file if you need to roll back.
On your server host, stop Microsoft SQL services:
On the Start menu, click Run, type services.msc, then click OK.
In the Services window, right-click the SQL Server items, then select Stop.
Copy all *.mdf and *.ldf files to a location outside the product installation directory. The default location of these files is:
\Program Files\PlateSpin Protect Server\Database
Restart MS SQL services that you stopped in Step 1.
NOTE:This procedure assumes that your Protect database is installed on the same server with your PlateSpin Protect Server. Steps for backing up an external SQL server are similar, although the paths to the *.mdf and *.ldf files are specific to your SQL server.