PlateSpin Migrate provides a tool that can produce a diagnostics report for any running or completed job.
To view a diagnostics report:
In the PlateSpin Migrate Client Jobs view, right-click the required job and select Run Diagnostics.
The diagnostics report is displayed in a browser window. This process might take a few moments.
The diagnostics report lists several statistics:
All the operations involved in the job. Click any operation to view its XML representation.
The status of each operation.
The controller that ran the operation. Click the controller to view its XML representation, or click Logs to view its event log.
In addition, the report contains links to:
The XML representations of the source machine, original target machine, and the target VM host.
The root operation for the job, as well as a variety of logs and reports.
Diagnostics reports can be sent directly to technical support by following the instructions provided on the report.