The Service Warehouse Data Dictionary Guide provides describes the Operations Center data dictionary. All database tables listed in this document can be accessed directly through third-party reporting tools, if a valid database driver such as ODBC or JDBC* is available from the database vendor.
This guide is intended for Operations Center system administrators that need to access Service Warehouse database tables via third-party reporting tools.
We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation.
This guide is part of the Operations Center documentation set. For the most recent version of the Service Warehouse Data Dictionary Guide and a complete list of publications supporting Operations Center, visit our Online Documentation Web Site at Operations Center online documentation.
The Operations Center documentation set is also available as PDF files on the installation CD or ISO; and is delivered as part of the online help accessible from multiple locations in Operations Center depending on the product component.
We encourage you to use the following additional resources on the Web:
NetIQ User Community: A Web-based community with a variety of discussion topics.
NetIQ Support Knowledgebase : A collection of in-depth technical articles.
NetIQ Support Forums: A Web location where product users can discuss NetIQ product functionality and advice with other product users.
You can learn more about the policies and procedures of NetIQ Technical Support by accessing its Technical Support Guide.
Use these resources for support specific to Operations Center:
Telephone in Canada and the United States: 1-800-858-4000
Telephone outside the United States: 1-801-861-4000
E-mail: support@netiq.com
Submit a Service Request: http://support.novell.com/contact/
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