2.2 Components Requiring User Identification and Authentication

The Operations Center components that require user IDs and passwords are listed in the following tables:

Table 2-1 Servers



Operations Center

The servers where Operations Center is installed


Operations Center uses Apache* Tomcat as its internal Web server


Operations Center Dashboard uses a separate image server to render dynamic and 3D charts including performance and geographic information.

Remote Management Systems on Other Servers

Operations Center uses adapters to establish connections and interactions with third-party management systems.

Table 2-2 Application Interfaces



Operations Server console

A fully functioning Java* Web client targeted for users who are managing the underlying IT infrastructure that supports their business services.

SQL Views

SQL Views allows users to perform SQL queries and report on Operations Center data by using standard third-party reporting products, such as Microsoft* Excel and Business Objects Crystal Reports*. You can build custom queries and reports that access data in the Operations Center server as well as historical data stored in the Service Warehouse.


A Web-based portal environment for publishing real-time and historical status of business services and SLAs for executives, managers and operational users. Allows for end user customization of their portal.

Web Services

Allows users to write applications that access, update, and delete information in the Operations Center server, the Configuration storage database, and the Service Warehouse.

Table 2-3 Utilities



Command Line

Administrative utilities used for tasks such as forcing users to log off.

Installation, initial configuration and maintenance

Includes utilities that establish initial configuration parameters (such as Configuration Manger and moscfg), utilities that import or export a Operations Center configuration (such as exportcfg and importcfg), and ViewBuilder.

Table 2-4 Databases



Configuration storage database

Each Operations Center server must have a configuration storage database. Use the default embedded database or select one of the supported external SQL databases.

Service Warehouse

An integral part of Operations Center’ ability to store alarm history and Service Level Manager’s (SLM) ability to capture performance and service level information so that it can be exposed and analyzed later.

Table 2-5 Management Applications Requiring IDs and Passwords



  • Data Integrator

  • Experience Manager

  • Event Manager (EVE)

These components work with the Operations Center server to facilitate data integration and enhanced correlation to provide real-time and historical monitoring, management, reporting, and service level management.

These components are installed with the Operations Center product, but are inactive. It is necessary to purchase a license key to activate the software.