The Getting Started Guide provides both an overview of all the functionality and components of the Operations Center solution as well as guidance on installing it in your environment.
Section 2.0, Managing Your Technology and Services with Operations Center
This guide is intended for the Operations Center administrator who will install and administer the product.
We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use thefeature at the bottom of each page of the online documentation.
This guide is part of the Operations Center documentation set. For the most recent version of the Getting Started Guide and a complete list of publications supporting Operations Center, visit our Online Documentation Web Site at Operations Center online documentation.
The Operations Center documentation set is also available as PDF files on the installation CD or ISO; and is delivered as part of the online help accessible from multiple locations in Operations Center depending on the product component.
Next, you may wish to refer to:
We encourage you to use the following additional resources on the Web:
NetIQ User Community: A Web-based community with a variety of discussion topics.
NetIQ Support Knowledgebase : A collection of in-depth technical articles.
NetIQ Support Forums: A Web location where product users can discuss NetIQ product functionality and advice with other product users.
You can learn more about the policies and procedures of NetIQ Technical Support by accessing its Technical Support Guide.
Use these resources for support specific to Operations Center:
Telephone in Canada and the United States: 1-800-858-4000
Telephone outside the United States: 1-801-861-4000
Submit a Service Request: http://support.novell.com/contact/
A greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. The > symbol is also used to connect consecutive links in an element tree structure where you can either click a plus symbol (+) or double-click the elements to expand them.
A trademark symbol (®, ™, etc.) denotes a NetIQ trademark. An asterisk (*) denotes a third-party trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for other platforms, the pathname is presented with a forward slash to preserve case considerations in the UNIX* or Linux* operating systems.