The Configuration Management System (CMS) Guide provides instructions on how to contribute data and share knowledge about configuration items (CIs) to build a CMDB (Configuration Management Database) repository.
The following table shows which sections might be most helpful to you:
If your role is …
Then you might be interested in …
Installer and Administrator
General CMS Consumer/User
CMS Community Owner or Contributor
This guide is intended for all types of Operations Center users.
We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use thefeature at the bottom of each page of the online documentation.
This guide is part of the Operations Center documentation set. For the most recent version of the Configuration Management System (CMS) Guide and a complete list of publications supporting Operations Center, visit our Online Documentation Web Site at Operations Center online documentation.
The Operations Center documentation set is also available as PDF files on the installation CD or ISO; and is delivered as part of the online help accessible from multiple locations in Operations Center depending on the product component.
We encourage you to use the following additional resources on the Web:
NetIQ User Community: A Web-based community with a variety of discussion topics.
NetIQ Support Knowledgebase : A collection of in-depth technical articles.
NetIQ Support Forums: A Web location where product users can discuss NetIQ product functionality and advice with other product users.
You can learn more about the policies and procedures of NetIQ Technical Support by accessing its Technical Support Guide.
Use these resources for support specific to Operations Center:
Telephone in Canada and the United States: 1-800-858-4000
Telephone outside the United States: 1-801-861-4000
Submit a Service Request: http://support.novell.com/contact/
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