Using SQL Views, you have access to information about Service Level Agreements (SLAs).
A BSLM license key is required for SLA Catalog reporting.
Theview contains the following information about Service Level Agreements:
Name of the agreement
Name of any objectives
Definitions of objectives
Elements associated with each SLA and objective
You can use this view to create a report that gives you a service level catalog listing the Agreements and Objectives defined in the system. Figure 5-3 illustrates this:
Figure 5-3 Report showing a SLA catalog