The Show Impacted function displays the elements that are affected by the performance of a selected element. This function helps identify the business services impacted by the failure of lower-level services or components. The Show Impacted feature and dialog box are described in Identifying Impacted Services in the Operations Center 5.6 User Guide.
The information displayed in Show Impacted for an element depends on the actual location of the impacted elements, permissions and whether the element is excluded from impact reporting.
For elements in the Service Models hierarchy: If an element exists only in the Service Models hierarchy, then service models elements are identified as impacted by the element if the following conditions are met:
The element has not been excluded from impact reporting (there is an option to exclude elements from impact reporting. For more information, see Section 10.3.2, Excluding an Element from Impact.)
The user has View permissions for the element
For elements in the Generational Models hierarchy: If an element exists only in the Generational Models hierarchy, then Generational Models elements are not identified as impacted by the element regardless of the setting for exclude from impact reporting.
For elements in both the Service Models and the Generational Models hierarchies: If an element appears in both the Service Models and Generational Models hierarchies:
Generational Models elements are not identified as impacted regardless of the setting for exclude from impact reporting
Service Models elements are identified only if the element has not been excluded from impact reporting and the user has View permissions for the element
The option to exclude an element from impact reporting is set on the property page for that element. The default is to include the element in impact reporting (if it does not appear only in the Generational Model hierarchy).
To set the exclude from impact reporting option:
Right-click an element in the Services hierarchy, then select Properties to open the Status property page.
Select the Exclude from Impact Reporting check box.
Close the property page.
Click Yes when asked to save changes.