For more information about integrating to these applications and management systems, see Application and Management System Integrations
in the Operations Center 5.6 Adapter and Integration Guide.
Table 4-5 provides a list of all Tier 1 supported Application and Management Systems.
Table 4-5 Supported Application and Management System Versions
|
Application/Management System |
Tier 1 Supported Versions |
Notes |
|---|---|---|
|
Amazon Elastic Compute Cloud (Amazon EC2) |
July 2010 |
|
|
BMC Software Event Manager/Impact Manager |
7.2, 9.0 |
|
|
BMC Software PATROL |
BMC PATROL 7.5 Agent 3.5 |
|
|
BMC Software PATROL Enterprise Manager (PEM) |
4.3 |
|
|
Castle Rock Computing SNMPc |
7.0.19 |
|
|
Computer Associates (CA) Spectrum |
9.0, 9.2, 9.3, 9.4 |
CA Spectrum 9.3 and 9.4 requires the Operation Center server to be running JRE 1.7. |
|
EMC SMARTS |
8.1, 9.2 |
The EMC SMARTS 9.2 adapter is only compatible with 64 bit Operations Center servers. |
|
HP OpenView Network Node Manager i-series |
8.1 |
Requires the NNMi SDK Enablement license from HP. |
|
IBM Micromuse Netcool |
7.4 |
|
|
IBM Tivoli Enterprise Console (T/EC) |
3.9 |
|
|
IBM Tivoli Enterprise Console (T/EC)+, Database Edition |
3.9 |
|
|
Microsoft Operations Manager (MOM) and Microsoft System Center Operations Manager (SCOM) |
MOM 2005 SCOM 2007, 2012 |
|
|
NetIQ AppManager |
7.0.4, 8.0, 8.2 |
|
|
NetIQ AppManager Control Center |
7.0.4, 8.0, 8.2 |
|
|
NetIQ Identity Manager |
4.2 |
|
|
NetIQ Sentinel |
6.1, 7.0.1, 7.1.1.2 |
|
|
Novell Cloud Manager |
2.0, 2.1 |
|
|
Novell ZENworks Configuration Management |
11 |
|
|
PlateSpin Orchestrate |
3.2 |
|
|
SolarWinds Orion |
10.7 |
The following application and management systems are no longer listed as Tier 1 supported products but are still available for Tier 2 support:
Blade Logic Operations Manager, v2005
Cisco Info Center (CIC), v3.7
EMC SMARTS, v7.1
HP Openview Operations for UNIX, v8.x
IBM Micromuse Netcool, v7.3
Novell ZENworks Linux Management, v7.3
SolarWinds Orion 9.5
Support might require remote access to your environment.
For more information about integrating to these discovery tools, see Discovery Tool Integrations
in the Operations Center 5.6 Adapter and Integration Guide.
Table 4-6 provides a list of all Tier 1 supported discovery tools.
Table 4-6 Supported Discovery Tool Versions
|
Discovery Tool |
Tier 1 Supported Versions |
Notes |
|---|---|---|
|
IBM Tivoli Application Dependency Discovery Manager (TADDM) |
7.2.0.x |
|
|
PlateSpin Recon |
3.6 |
|
The following discovery tools are no longer listed as Tier 1 supported products but are still available for Tier 2 support:
IBM Tivoli Application Dependency Discovery Manager (TADDM), v7.1.2
Mercury Application Mapping, v5.0
Symantec Clarity, v4.0
Tideway Foundation, v7.2
Support might require remote access to your environment.
For more information about integrating to these applications and management systems, see Trouble Ticket Systems Integrations
in the Operations Center 5.6 Adapter and Integration Guide.
Table 4-7 provides a list of all Tier 1 supported trouble ticket systems.
Table 4-7 Supported Trouble Ticket Systems Versions
|
Trouble Ticket System |
Tier 1 Supported Versions |
Notes |
|---|---|---|
|
HP ServiceCenter |
6.2 |
|
|
HP Service Manager |
7, 9.3 |
|
|
BMC Remedy ARS |
7.2, 8.1 |