2.2 Installing the Experience Manager

During a custom installation of the Operations Center software, select the Experience Manager check box to install Experience Manager. The Experience Manager installation automatically includes installation of the Experience Manager Recorder.

If you are installing Experience Manager on the same machine as the Operations Center server, it should be installed into a separate directory from the Operations Center server.

Table 2-1 describes the settings you need to configure during the installation process.

Table 2-1 Experience Manager Installation Settings

Experience Manager Setting

Description

Monitor Name

The fully qualified name of the server on which Experience Manager Monitor is installed.

When Experience Manager Monitors are added to the Experience Manager adapter later (from the Add Monitor dialog box in the Operations Center console), it is important to use the same Experience Manager Monitor name as specified in this installation dialog box.

Monitor Port

The port that the monitor listens to for information from Operations Center. The default is 6789.

IMPORTANT:If another program uses the specified port, the Experience Manager Monitor does not successfully start or run.

Monitor Web Port

The port used by the Experience Manager Monitor’s Web server to gather end user support data. The default is 8080.

IMPORTANT:If another program uses the specified port, the Experience Manager Monitor cannot successfully start or run. Be sure to take into consideration ports used by other Web servers on the monitor host.

Monitor Daemon Thread Port

The port on which the Experience Manager daemon listens for the Experience Manager Monitor start, stop, and recycle commands issued from the Operations Center Experience Manager adapter. The default is 7777.

Monitor Password

Optional password required to access the Experience Manager monitor. If your are defining a password, note that when managing the Experience Manager Monitor from Operations Center, the password is required.

Install Experience Manager as a Windows Service

If you are performing a Windows installation, select Yes to register the Experience Manager Monitor with Windows and start it automatically every time Windows is started. For non-Windows installations, select No. It is necessary to have administrative privileges on the machine in order to install the monitor as a Windows Service.