7.0 Troubleshooting the Access Gateway Appliance
Thee following sections provide solutions to problems that you might encounter while working with the Access Gateway Appliance:
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Section 7.1, Useful Tools for Troubleshooting the Access Gateway Appliance
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Section 7.2, Using Log Files and Touch Files to Troubleshoot the Access Gateway Appliance
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Section 7.3, Protected Resource Issues
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Section 7.4, Hardware and Machine Resource Issues
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Section 7.5, Rewriter Issues
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Section 7.6, Troubleshooting Crashes and Hangs
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Section 7.7, Connection and Authentication Issues
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Section 7.8, Form Fill Issues
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Section 7.9, Authorization and Identity Injection Issues
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Section 7.10, Incorrect Health Status Is Reported
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Section 7.11, YaST Becomes Non-Responsive When a Partition Is Deleted or Created
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Section 7.12, Using Curl to Download Large Files
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Section 7.13, Using Internet Explorer Browser Not Able to Download .doc, .docx, .exe, .jpg and zip Attachments
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Section 7.14, COS Partition is Not Getting Created In the Extra Disk Space Available in the Same Hard Disk
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Section 7.15, Trying to Download Large Files Through Linux Access Gateway Might Result in Browser Freeze, or Slowdown or Broken Files
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Section 7.16, All Authorization Policies Do Not Get Applied to All Linux Access Gateway Cluster Members
For information about policy errors, see Troubleshooting Access Manager Policies
in the Novell Access Manager 3.1 SP3 Policy Guide.
For XML validation errors, see Troubleshooting XML Validation Errors on the Access Gateway Appliance
in the Novell Access Manager 3.1 SP3 Administration Console Guide.
For information about installation, reinstallation, and import issues, see Troubleshooting a Linux Access Gateway Appliance Installation
and Troubleshooting the Access Gateway Import
in the Novell Access Manager 3.1 SP3 Installation Guide.
For information on how to install security patches on your Access Gateway Appliance, see Installing or Updating the Latest Linux Patches
in the Novell Access Manager 3.1 SP3 Installation Guide.