2.2 Troubleshooting the Console

The following topics pertain to troubleshooting console issues:

2.2.1 Login Problems

Problems with logging into Operations Center using Java Web Start might require clearing the Web Start cache. For instructions, see Java’s Web page on clearing the Java cache

2.2.2 Enabling Debug Logging

Console debug logging is available for client UI categories.

To enable console debug logging:

  1. In a text editor, open the /OperationsCenter_install_path/html/client/launch.jnlp file.

  2. In the Logging Options section, add the following property:

    <property name="verboseCategories" value="categories" />

    Where categories is a comma separated list of log categories. For example, "Formula.Client.Browser, Formula.Client.MainFrame"