The home element (starting element) for each user is set within the user or group account settings in the Operations Center console. The home element is used to populate element-based Service Management portlets if a starting element has not been defined for that portlet.
Starting elements can be changed “on the fly” for most portlets when Navigation Mode, or drive functionality, is configured. For more information, see Section 7.4, Using Navigation Mode to Drive Multiple Portlets.
The
setting is found on the user’s or group’s property page in the Operations Center console. By default, all users start with the element. The elements that a user can view depend on the user’s permissions in Operations Center.To set a user’s or group’s default starting element:
From the Operations Center console, in the
pane, expand > > > (or ).Right-click the user or group, then click
.Select the
(or ) property page.The
field shows the default starting element.To select a new starting element click
.Consider the user’s or group’s permissions for specific elements in the hierarchy when selecting the new starting element.
By default, portlets use the user’s home element as their starting element.
To change the starting element for a portlet:
Click
and select .Click the
tab.Do one of the following:
Use the
tab to search for elements. The search is by name and allows for the use of wildcards (*).Use the
tab to select an element from the hierarchy by clicking + and – to expand and contract the list.