This chapter provides the details that help you in debugging the Access Manager issues.
Diagnostic Utility: You can use the amdiag.sh tool as a diagnostic utility to identify issues. This tool creates a a LDIF file in an addition to an XML Dump file.The XML file or LDIF file (if required) can then be sent to Novell Support for help in diagnosing configuration problems.
For more information, see Running the Diagnostic Configuration Export Utility
in the NetIQ Access Manager Appliance 3.2 SP1 Administration Console Guide.
Troubleshooting the Administration Console:
See Troubleshooting the Administration Console
in the NetIQ Access Manager Appliance 3.2 SP1 Administration Console Guide.
Troubleshooting the Identity Server:
See Troubleshooting Identity Server and Authentication
in the NetIQ Access Manager Appliance 3.2 SP1 Identity Server Guide.
Troubleshooting the Access Gateway:
See Troubleshooting the Access Gateway
in the NetIQ Access Manager Appliance 3.2 SP1 Access Gateway Guide.
Troubleshooting the SSL VPN:
See Troubleshooting SSL VPN Configuration
in the NetIQ Access Manager Appliance 3.2 SP1 SSL VPN Server Guide.