1.2 Client Machine Requirements

This section explains the operating software and browser requirements for the client machine, to access the SSL VPN user portal.

1.2.1 Linux Requirements

When you access the SSL VPN user portal in Linux, a Java applet is downloaded to the client machine. The following table lists the supported versions of operating software and browsers for the Linux environment:

Table 1-1 Supported Linux Configurations

Component

Requirement

Operating Systems

SUSELinux Enterprise Desktop (SLED) 10.0 and SLED 11 are supported for 32-bit and 64-bit platforms.

OpenSSL

0.9.8r.

Shells

bash

xterm

Browser

Latest Mozilla Firefox

Java and JavaScript enabled

JRE

1.7.45 or latest version

NOTE:If you are using SLED 11.0 64-bit client, ensure that you have the latest JRE installed on your machine.

1.2.2 Macintosh Requirements

When you access the SSL VPN user portal in the Macintosh environment, a Java applet is downloaded to the client machine. The following table lists the supported versions of operating software and browsers in the Mac environment:

Table 1-2 Supported Macintosh Configurations

Component

Requirement

Operating System

Mac OSX 10.6 Snow Leopard

Mac OSX 10.7 Lion

OpenSSL

0.9.8r

Shell

bash

Browser

Mac Safari 4.x or later.

Latest Mozilla Firefox

Java and JavaScript enabled

JRE

1.6.0 or later

NOTE:GroupWise 7.0 and 8.0 does not work when SSL VPN Kiosk mode is running on Macintosh Tiger OS.

1.2.3 Windows Requirements

When you access the SSL VPN user portal in the Windows environment, an ActiveX control is downloaded to the client machine. If you want to download the Java applet on your machine instead of the ActiveX control, the administrator needs to perform some server-side configurations. For more information, refer to Configuring SSL VPN to Download the Java Applet on Internet Explorer in the NetIQ Access Manager 4.0 SSL VPN Server Guide.

The following table lists the supported versions of operating software and browsers in the Windows environment:

Table 1-3 Supported Windows Configurations

Component

Requirement

Operating System

Windows XP SP2/SP3 - 32-bit and 64-bit

Windows 7 32-bit and 64-bit

NOTE:Windows 7 64-bit is supported only in the Enterprise Mode

Browser

Internet Explorer 8.0 on Windows XP SP2,SP3 32-bit

Internet Explorer 9.0,10.0,and 11.0 on Windows 7

Latest Mozilla Firefox

NOTE:Do not use Windows Explorer to run SSL VPN.

JRE

1.7.45 or latest version

NOTE:If you are using the latest Firefox version, use the latest version of JRE.

1.2.4 Kiosk Mode Limitations on Windows

  • The 64-bit Windows clients are not supported.

  • Browsers are not supported for data transfer in the 32-bit Windows 7 client.

  • SSL VPN does not work in Kiosk Mode for Windows 7.