13.2 Configuring the Resource Request Portlet

Follow these steps to configure the Resource Request portlet:

Table 13-1 Resource Request Configuration Steps





Define the guest account for your system.

Only non-anonymous guest accounts can start provisioning requests. This is due to the fact that the initiator must be a valid DN for further processing by the Workflow engine. You can define a non-anonymous guest account when you install the User Application or by running the configupdate tool.


Specify the resource request to be executed from this portlet.

For more information, see Section 13.2.1, Setting Preferences.


Create a new page to contain the resource request. The security on this page should allow guest access.

For more information, see Section 6.3, Creating and Maintaining Shared Pages.

After you create the new shared page, make sure that you specify the Guest Category and deselect the page’s View permission Set to Admin only.


Test the resource request as the guest user.

Verify that the workflow completes as expected.

HINT:When you create the workflows to use with the Resource Request portlet and you define the To token in the e-mail notification as _default_, the addressee expression must be an IDVault expression.

13.2.1 Setting Preferences

Preferences include:

Table 13-2 Resource Request Portlet: General and Custom Preferences



Resource Request

Click View/Edit Custom Preference to access the list of resource requests to add to the page. This list is populated with any resource requests deployed to the User Application driver.

Choose a single resource request. The list is populated with the resource requests that are deployed to the User Application driver.