3.7 Configuring Email Notification Templates

By default, email notification templates in Identity Manager direct recipients to the User Application user interface. If you want email notification templates to direct recipients to Identity Manager Home and the Provisioning Dashboard, you must modify the default templates in Designer.

NOTE:

  • Only some default notification templates include links to the User Application.

  • Modifying an existing notification template marks that template as customized in Designer.

To configure email notification templates for Identity Manager Home, complete the following steps:

  1. Start Designer.

  2. Make sure you have imported email notification templates into your Designer project.

  3. In the Outline view, right-click the notification template you want to modify and select Copy.

    NOTE:We recommend you create and modify a copy of the original notification template you want to configure, rather than modifying the original. You can then specify the “Identity Manager Home” version of the template in any workflows where you want users to use Home and the Provisioning Dashboard, and not modify the workflows where you want users to use the User Application.

  4. Specify a name for the copied template and click OK.

  5. Right-click the copied template and select Edit, then click Yes to confirm.

  6. (Optional) If you want to remove all links to the User Application, modify the message text as follows:

    1. Find and remove any instances of $PROTOCOL$://$HOST$:$PORT$/$TASK_DETAILS$. In the Provisioning Dashboard, users can no longer directly access the details of a task.

    2. Change any instances of the following:

      $PROTOCOL$://$HOST$:$PORT$/$TASKLIST_CONTEXT$

      to:

      $PROTOCOL$://$HOST$:$PORT$/dash/#myTasks

  7. (Optional) If you want to retain the existing User Application links, add text similar to the following line to the notification template message:

    You can review your tasks list using the new Provisioning Dashboard at
$PROTOCOL$://$HOST$:$PORT$/dash/#myTasks.

  8. When finished, save and close the notification template.

  9. Repeat Step 3 through Step 8 for each notification template you want to modify, including any localized templates.

  10. Deploy the new templates to the Identity Vault.

  11. Modify any workflows where the approver should use Identity Manager Home and the Provisioning Dashboard so the workflow uses the new notification templates.