4.6 Viewing Your History

4.6.1 Viewing Your History as a User

To view the history of previous requests that you requested or that another user has requested on your behalf, tasks, and assignments, select My Request History on Identity Manager Home.

You can also cancel a pending request that you placed from the History list, by selecting the request in the list and selecting Cancel this request on the subsequent window. However, you cannot cancel a pending request that was requested by another user on your behalf.

NOTE:After you make a request, you cannot select a request in the My Request History list until Identity Manager finishes processing. If you access the Dashboard using a slow connection, you may need to wait for the Dashboard to allow you to click the request name in the list.

The History list on the Provisioning Dashboard uses the following icons to indicate the status of a request:

Table 4-1 Icons in the History List

Icon

Status

Description

Request Pending icon

Pending

The submitted request needs to be approved or denied.

Request Approved icon

Approved

The request reviewer approved the request.

Request Approved icon

Completed

The request has been completed and fulfilled, if necessary.

Request Denied icon

Denied

The request reviewer denied the request.

Request Denied icon

Canceled

The requester canceled the pending request.

Error Processing Request icon

Error

Identity Manager encountered an error processing the request.

4.6.2 Viewing Your History as a Requester

To view the status of the requests that you have requested for other users, select My Request History on Identity Manager Home.

The History list uses the following icons to indicate the status of a request for the requester:

Table 4-2 Icons in the History List for Requesters

Icon

Status

Description

Pending

The submitted request needs to be approved or denied.

Approved

The request reviewer approved the request.

Completed

The request has been completed and fulfilled, if necessary.

Request Denied icon

Denied

The request reviewer denied the request.

Request Denied icon

Canceled

The requester canceled the pending request.

Request Denied icon

Error

Identity Manager encountered an error processing the request.