3.3 An Error is Displayed While Trying to Access SSPR as an Administrator

Issue: When you are trying to access SSPR as an Administrator user, you might see the following error:

2022-01-20T08:01:15Z, FATAL, servlet.AbstractPwmServlet, {19,uaadmin} unexpected error: 5027 ERROR_UNAUTHORIZED (admin privileges required)

This issue is specific to Identity Manager Docker container deployment on Azure. (Defect 479135)

Workaround: Perform the following steps to resolve this issue:

  1. Log in to the Visual Studio Code application.

  2. Click .

  3. Go to STORAGE > Security-IdentityMgmtAZ-NonProd > fc05900a082dc4c2b9d836f > File shares > Kubernetes dynamic pvc > Open in File Explorer > Open in current window. Refer to Figure 3-1.

    NOTE:In the above navigation path, the Security-IdentityMgmtAZ-NonProd and fc05900a082dc4c2b9d836f key is mentioned for your reference and would change as per your login credentials.

    Figure 3-1 Visual studio code configuration view

  4. Click sspr > SSPRConfiguaration.xml.

  5. Update the following values under Administrator Permission.

    <value>{"ldapProfileID":"default","ldapQuery":"(objectClass=*)","ldapBase":"cn=admin,ou=sa,o=system"}</value><value>{"ldapProfileID":"default","ldapQuery":"(objectClass=*)","ldapBase":"cn=uaadmin,ou=sa,o=data"}</value>

  6. Go to File menu, click Save.

After saving the changes, the system automatically triggers the deployment of SSPR containers with the updated values.