12.2 Understanding the Organization Chart

Organization chart displays the entity information in a card format. These cards are arranged in a hierarchical order based on the default organization chart relationship configured by your administrator. A root or selected entity that is displayed on the top is the starting point or orientation point in the organization chart and the child entity directly under the root entity is displayed at the bottom based on the default relationship.

Each card displays information based on the primary and secondary attributes defined by your administrator. For more information on how these attributes can be customized, see Customizing the Organization Chart View in NetIQ Identity Manager - Administrator’s Guide to the Identity Applications. For a user entity specifically, the card is set to display the full name of the user in addition to the primary and secondary attributes defined by the administrator. As a result, when the administrator configures the first name and last name as primary attributes, the full name of the user may appear twice in the Card View on the Users page and in the organization chart.

Figure 12-1 shows an example of organization chart for the user Margo Mackenzie where the default organization chart relationship is set to Manager-Employee.

Figure 12-1 Example of the organization chart on the Dashboard

In this example, Margo Mackenzie is the manager, and Maria Belafonte, Kevin Chester, and Allison Blake are employees who report to her. Each card is displaying the user’s full name on top, which in Margo’s case is Margo Mackenzie, followed by the role in the organization and email address that are set as primary and secondary attributes by the administrator. The count at the bottom-right corner of Margo Mackenzie’s card signifies the number of employees who report to her.