B.0 Working with Language-Specific Email Templates

This section applies to Identity Manager 4.8.6 and later.

To send localized emails, first create a custom provisioning request definition in Designer, followed by a new role or resource with the custom PRD in Dashboard. For example, if you want to send an email in Norwegian language when the approval process for a role request is complete, you need to create a role with custom approval using the custom PRD and a Norwegian language email notification template.

The following table outlines how to create a custom roles-based provisioning request using language-specific email templates.

Table B-1 Basic Steps for Defining a Custom Role-Based PRD Using Language-Specific Email Notification Template

Step	Action	For More Information
1	Set the default locale for the User Application Driver in Designer.	See Specifying the Default Locale.
2	Create a custom roles-based approval provisioning request definition.	See Creating a Custom Roles-Based Provisioning Request Definition.
3	In the Workflow tab, select the Role Request/Revocation Approval activity and specify the email notification settings.	See Defining the E-Mail Notification Settings.
4	Deploy the provisioning request definition to Identity Vault.	From the Provisioning view in Designer, open Roles in the Provisioning Request Definitions node. Select the provisioning request definition created in Step 2, right-click and select Live > Deploy.
5	Go to Dashboard and create a new role with custom roles-based provisioning request definition created in Step 2.	See Creating a New Role With a Custom Roles-Based PRD.

NOTE:

You cannot change the email template tokens for roles and resource created using the default role assignment/revoke approval workflow.
When you choose a localized email template in a provisioning request definition, the email is sent in the language of the template, regardless of the user’s default language. Make sure to change the User Application Driver’s default language accordingly.