17.6 Actions You Can Perform On This Page
The Dashboard provides the following actions that allow you to manage the workflow processes:
17.6.1 Terminate a Workflow Process
You can terminate a workflow process if you do not want to continue its processing. All activities associated with that workflow process will end, and the workflow status will change to Terminated. When terminating a workflow process, you must provide a reason for your action.
You can terminate a running workflow process in the following scenarios:
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When an activity is open for a long time, preventing the workflow process from being completed.
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When a workflow process has come to a stop and cannot be restarted.
NOTE:The workflow engine automatically terminates a workflow process when it detects an error in the workflow definition.
For more information, click 
on the dashboard.
17.6.2 Reassign a Workflow Process
The activities assigned to an individual may occasionally need to be delegated to another person. You can assign one or more activities to a different addressee within the organization. When you reassign an activity, the workflow engine notifies the task recipient. When reassigning an activity, you must also provide a reason for your action.
Review the following guidelines before reassigning a workflow process:
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Reassign a workflow process only if an approval request activity has timed out or has been left unattended for an extended period. This can happen when the requester is unavailable or has left the organization.
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You can reassign a workflow process that has come to a stop and cannot be restarted.
For more information, click on the dashboard.
17.6.3 View Comments to Know More About Workflows
While a workflow process is running, the workflow engine logs key events as comments. To read these comments click 
in the Actions tab.
The application displays user comments by default. Select the check box to see both the system and user comments. The events are listed in reverse chronological order, with the most recent event listed first. Each event includes a comment with a timestamp, the activity name, and author of the comment.
System comments corresponds to the actions taken by the application while executing a workflow. For example, assigning the approval activity to someone who has the authority to approve the request. User comments, on the other hand, are comments added by a user. For example, the reason provided by an administrator for terminating a workflow process.
The feature provides insight into workflow execution. If the workflow engine terminates a workflow process with an error, the administrator can easily trace the error details from the workflow comments window.