This section explains how to use and modify policies and filters to synchronize data between the Identity Vault and ServiceNow according to your specific business rules. It is also possible to customize the driver using the entitlements shipped with the driver.
The ServiceNow driver synchronizes data and events from the Identity Vault through a series of policies. The policies in this section are examples of the many possible solutions for your company’s business rules. The code segments show simple and partial solutions and do not cover all situations and conditions. In addition, the code segments only process the attributes of interest and do not handle other attributes.
You set defaults for policies and filters when you import the driver configuration.